GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
24/7/365 Emergency
BlueStar Error Codes
Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Licensed & Insured
2014
Serving Since
6-Month Warranty
24/7/365 emergency response
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
2014
Serving Since
24/7/365
Emergency
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Below are 20 common BlueStar error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
Critical (13)
— food spoiling, safety, or appliance unusable| Code | What it means |
|---|---|
| E1 | Oven temperature sensor fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if defective. |
| E2 | Oven temperature too high. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
| E3 | Oven control board fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| E5 | Oven heating element failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test the oven bake or broil element and replace if faulty. |
| E6 | Oven temperature sensor short circuit. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if shorted. |
| E7 | Oven control board internal error. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| F2 | Oven temperature sensor fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if defective. |
| F3 | Oven control board communication error. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| F5 | Oven temperature too high or thermal overload. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
| F6 | Oven heating element failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test the oven bake or broil element and replace if faulty. |
| F7 | Oven temperature sensor short circuit. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if shorted. |
| F8 | Oven control board internal fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| HI | Oven temperature is too high. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
Important (6)— needs service within days
| Code | What it means |
|---|---|
| E0 | General electronic error or communication issue. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check wiring connections and control board. |
| E4 | Oven door lock failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| E8 | Oven door lock mechanism jam. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| F1 | Ignition failure on a burner. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check igniter, spark module, and gas supply. |
| F4 | Oven door lock malfunction. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| F9 | Oven door lock error or jam. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
Minor (1)— quality of life issue, can wait
| Code | What it means |
|---|---|
| LO | Oven door lock engaged for self-clean cycle. Models: RNB Heritage, Platinum, Salamander Fix: This is a normal operating status during self-clean. If it persists after the cycle, technician will check lock mechanism. |
Code matches a symptom? Read the diagnostic guide
BlueStar codes often correspond to a broader appliance issue. Match your code to a symptom below:
Don't see your BlueStar code?
Call us — we've seen most BlueStar codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with BlueStar or its parent manufacturer. Codes shown reflect common scenarios across the BlueStar product line; specific behavior may vary by model year and configuration.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.7Verified Google Reviews
GoogleGoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
Hours of Operation(all times EDT)
Mon8am–7pm EDT
Tue8am–7pm EDT
Wed8am–7pm EDT
Thu8am–7pm EDT
Fri8am–7pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.