Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
2014
Serving Since
24/7/365
Emergency
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 180-day parts and labor. Technician quotes the repair on-site before any work.
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Below are 30 common Gaggenau error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
| Code | What it means |
|---|---|
| F1 | Heating element fault Models: 400 series ovens Fix: Technician will test heating element resistance and replace if faulty. |
| F11 | Circulation pump fault (Dishwasher) Models: Gaggenau Dishwashers Fix: Technician will test circulation pump motor and impeller, replace if defective. |
| F15 | Main power supply issue Models: 400 series ovens, 200 series ovens, Gaggenau Dishwashers Fix: Technician will check house power supply, wiring connections, and internal power components. |
| F18 | Defrost system fault (Refrigerator) Models: Gaggenau Refrigerators Fix: Technician will inspect defrost heater, thermostat, and timer/control board, replace faulty components. |
| F2 | Temperature sensor fault Models: 400 series ovens, 200 series ovens Fix: Technician will check temperature sensor wiring and replace sensor if defective. |
| F20 | Fan motor failure (Refrigerator) Models: Gaggenau Refrigerators Fix: Technician will test evaporator and condenser fan motors, replace any non-operational motor. |
| F21 | Main control board error (Refrigerator) Models: Gaggenau Refrigerators Fix: Technician will diagnose and replace the main electronic control board. |
| F23 | Water leak detected Models: Gaggenau Dishwashers, Gaggenau Refrigerators Fix: Technician will locate and repair the source of the water leak, checking seals, hoses, and pump. |
| F24 | Heating element failure (Dishwasher) Models: Gaggenau Dishwashers Fix: Technician will test the heating element and its connections, replace if the element is open or shorted. |
| F28 | Gas valve malfunction (Cooktop) Models: 200 series Vario cooktops, 400 series Vario cooktops Fix: Technician will test gas valves for proper operation and replace if faulty. |
| F5 | Main control board failure Models: 400 series ovens, 200 series ovens Fix: Technician will diagnose control board failure and replace the main control unit. |
| F7 | Overheating detected Models: 400 series ovens, 200 series ovens Fix: Technician will inspect cooling fan operation and check for blocked vents, may require fan replacement. |
| Code | What it means |
|---|---|
| F10 | Drainage system fault (Dishwasher) Models: Gaggenau Dishwashers Fix: Technician will inspect drain pump, filter, and hoses for blockages or failure. |
| F12 | Communication error between control boards Models: 400 series ovens, 200 series ovens Fix: Technician will check all control board connections and may need to replace one or both boards. |
| F13 | Temperature sensor mismatch Models: 400 series ovens, 200 series ovens Fix: Technician will verify temperature sensor readings and replace if calibration is impossible. |
| F16 | Touch control panel unresponsive Models: 400 series ovens, 200 series ovens Fix: Technician will test touch control panel and its ribbon cable connection, replace panel if faulty. |
| F17 | Water intake issue (Refrigerator) Models: Gaggenau Refrigerators Fix: Technician will check water filter, water line, and inlet valve for obstructions or failure. |
| F22 | Door switch malfunction (Refrigerator) Models: Gaggenau Refrigerators Fix: Technician will test door switches and their wiring, replace switches if they are not functioning. |
| F26 | Sensor error (Cooktop) Models: 200 series Vario cooktops, 400 series Vario cooktops Fix: Technician will test temperature or proximity sensors and replace if defective. |
| F27 | Ignition system fault (Cooktop) Models: 200 series Vario cooktops, 400 series Vario cooktops Fix: Technician will inspect ignition module, spark electrode, and wiring for faults. |
| F29 | Overload protection tripped Models: 400 series ovens, 200 series ovens, Gaggenau Dishwashers Fix: Technician will check for short circuits or component failures causing excessive current draw. |
| F3 | Control panel communication error Models: 400 series ovens, 200 series ovens Fix: Technician will inspect wiring harness and control board for damage, may require control board replacement. |
| F30 | Internal communication error Models: 400 series ovens, 200 series ovens, Gaggenau Refrigerators, Gaggenau Dishwashers Fix: Technician will inspect internal wiring and connections between modules, may require control board replacement. |
| F4 | Door lock malfunction Models: 400 series ovens Fix: Technician will inspect and test door lock mechanism and motor, replace if necessary. |
| F6 | Fan motor fault Models: 400 series ovens, 200 series ovens Fix: Technician will check fan motor connections and test motor windings, replace if failed. |
| F8 | Water level sensor fault (Dishwasher) Models: Gaggenau Dishwashers Fix: Technician will inspect water level sensor and its connections, replace if faulty. |
| F9 | Inlet valve fault (Dishwasher) Models: Gaggenau Dishwashers Fix: Technician will test water inlet valve and check water supply pressure, replace valve if needed. |
| Code | What it means |
|---|---|
| F14 | Door seal fault Models: 400 series ovens, 200 series ovens Fix: Technician will inspect door gasket for damage or wear and replace if necessary. |
| F19 | Ice maker fault (Refrigerator) Models: Gaggenau Refrigerators Fix: Technician will test ice maker module, water fill, and temperature sensors, replace ice maker if needed. |
| F25 | Control panel lock-out Models: 400 series ovens, 200 series ovens Fix: Technician will reset the control panel or check for a faulty lock mechanism. |
Gaggenau codes often correspond to a broader appliance issue. Match your code to a symptom below:
Call us — we've seen most Gaggenau codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Gaggenau or its parent manufacturer. Codes shown reflect common scenarios across the Gaggenau product line; specific behavior may vary by model year and configuration.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
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GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
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