Sean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…

Jenn-Air Error Codes
Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
2014
Serving Since
24/7/365
Emergency
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 180-day parts and labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Below are 29 common Jenn-Air error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
Critical (20)
— food spoiling, safety, or appliance unusable| Code | What it means |
|---|---|
| F1 E0 | Main control board communication error. Models: Rise, Noir Fix: Technician will check wiring harness and replace main control board if necessary. |
| F1 E1 | Main control board communication error. Models: Rise, Noir Fix: Technician will check wiring harness and replace main control board if necessary. |
| F1 E2 | Main control board communication error. Models: Rise, Noir Fix: Technician will check wiring harness and replace main control board if necessary. |
| F10 E0 | Oven temperature sensor open circuit. Models: Rise, Noir Fix: Technician will test oven temperature sensor and wiring, replace sensor if open. |
| F10 E1 | Oven temperature sensor short circuit. Models: Rise, Noir Fix: Technician will test oven temperature sensor and wiring, replace sensor if shorted. |
| F12 E0 | Main control board internal fault. Models: Rise, Noir Fix: Technician will replace the main control board. |
| F12 E1 | Main control board internal fault. Models: Rise, Noir Fix: Technician will replace the main control board. |
| F13 E0 | Oven temperature sensor reading too high. Models: Rise, Noir Fix: Technician will test oven temperature sensor and check for obstructions near sensor. |
| F13 E1 | Oven temperature sensor reading too low. Models: Rise, Noir Fix: Technician will test oven temperature sensor and check for proper installation. |
| F2 E0 | Oven temperature sensor fault. Models: Rise, Noir Fix: Technician will test oven temperature sensor and replace if out of tolerance. |
| F2 E1 | Oven temperature sensor fault. Models: Rise, Noir Fix: Technician will test oven temperature sensor and replace if out of tolerance. |
| F2 E2 | Oven temperature sensor fault. Models: Rise, Noir Fix: Technician will test oven temperature sensor and replace if out of tolerance. |
| F4 E0 | Door lock system malfunction. Models: Rise, Noir Fix: Technician will inspect door lock mechanism and replace if needed. |
| F4 E1 | Door lock system malfunction. Models: Rise, Noir Fix: Technician will inspect door lock mechanism and replace if needed. |
| F6 E0 | Oven heating element failure. Models: Rise, Noir Fix: Technician will test bake and broil elements for continuity and replace if open. |
| F6 E1 | Oven heating element failure. Models: Rise, Noir Fix: Technician will test bake and broil elements for continuity and replace if open. |
| F7 E0 | Electronic oven control relay fault. Models: Rise, Noir Fix: Technician will test oven relays and replace the main control board if necessary. |
| F7 E1 | Electronic oven control relay fault. Models: Rise, Noir Fix: Technician will test oven relays and replace the main control board if necessary. |
| F9 E0 | Oven door lock motor failure. Models: Rise, Noir Fix: Technician will inspect and replace the door lock motor assembly. |
| F9 E1 | Oven door lock motor failure. Models: Rise, Noir Fix: Technician will inspect and replace the door lock motor assembly. |
Important (9)— needs service within days
| Code | What it means |
|---|---|
| F11 E0 | User interface (UI) communication error. Models: Rise, Noir Fix: Technician will check UI ribbon cable and connections, replace UI if faulty. |
| F11 E1 | User interface (UI) communication error. Models: Rise, Noir Fix: Technician will check UI ribbon cable and connections, replace UI if faulty. |
| F3 E0 | User interface (UI) control error. Models: Rise, Noir Fix: Technician will inspect UI control panel and wiring, replace if faulty. |
| F3 E1 | User interface (UI) control error. Models: Rise, Noir Fix: Technician will inspect UI control panel and wiring, replace if faulty. |
| F3 E2 | User interface (UI) control error. Models: Rise, Noir Fix: Technician will inspect UI control panel and wiring, replace if faulty. |
| F5 E0 | Oven cooling fan failure. Models: Rise, Noir Fix: Technician will test cooling fan motor and replace if defective. |
| F5 E1 | Oven cooling fan failure. Models: Rise, Noir Fix: Technician will test cooling fan motor and replace if defective. |
| F8 E0 | Oven door switch malfunction. Models: Rise, Noir Fix: Technician will test door switches and replace faulty ones. |
| F8 E1 | Oven door switch malfunction. Models: Rise, Noir Fix: Technician will test door switches and replace faulty ones. |
Code matches a symptom? Read the diagnostic guide
Jenn-Air codes often correspond to a broader appliance issue. Match your code to a symptom below:
Don't see your Jenn-Air code?
Call us — we've seen most Jenn-Air codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Jenn-Air or its parent manufacturer. Codes shown reflect common scenarios across the Jenn-Air product line; specific behavior may vary by model year and configuration.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
Excellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
Called Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
Today we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
Wow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Hours of Operation(all times EDT)
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed, same-day available. We confirm your tech's arrival time.
