Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
2014
Serving Since
24/7/365
Emergency
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 180-day parts and labor. Technician quotes the repair on-site before any work.
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Below are 30 common Samsung error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
| Code | What it means |
|---|---|
| E7 | Water leak detected. Models: Bespoke, Family Hub Fix: Technician will inspect for leaks in hoses, tub, pump, and seals. |
| LE | Water leak detected. Models: FlexWash, Bespoke Fix: Technician will inspect for leaks in hoses, tub, pump, and seals. |
| Code | What it means |
|---|---|
| 1C | Water level sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the water level sensor or check for blockages. |
| 1E | Water level sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the water level sensor or check for blockages. |
| 2E | Motor error. Models: FlexWash, Bespoke Fix: Technician will inspect the drive motor and its connections. |
| 3C | Communication error between control boards. Models: Bespoke, Family Hub Fix: Technician will diagnose and replace faulty main or sub-control board. |
| 3E | Motor error. Models: FlexWash, Bespoke Fix: Technician will inspect the drive motor and its connections. |
| 4C | Water temperature sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the water temperature sensor. |
| 4E | Water supply issue detected. Models: FlexWash, Bespoke Fix: Technician will check water inlet valve, hoses, and water pressure. |
| 5C | Water temperature sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the water temperature sensor. |
| 5E | Drainage issue detected. Models: FlexWash, Bespoke Fix: Technician will inspect and clear drain pump filter, drain hose, and pump. |
| 6E | Heating element failure. Models: FlexWash, Bespoke Fix: Technician will test and replace the dryer's heating element. |
| AC | Communication error between display and main control board. Models: Bespoke, Family Hub Fix: Technician will inspect wiring and connections, potentially replacing the display or main control board. |
| dC | Door communication error. Models: Bespoke, Family Hub Fix: Technician will inspect the door switch and wiring harness. |
| dE | Door lock error. Models: FlexWash, Bespoke Fix: Technician will inspect door latch, lock mechanism, and control board. |
| E1 | Water supply issue. Models: Bespoke, Family Hub Fix: Technician will check water inlet valve, hoses, and water pressure. |
| E2 | Drainage issue. Models: Bespoke, Family Hub Fix: Technician will inspect and clear drain pump filter, drain hose, and pump. |
| E3 | Door lock error. Models: Bespoke, Family Hub Fix: Technician will inspect door latch, lock mechanism, and control board. |
| E4 | Water level sensor issue. Models: Bespoke, Family Hub Fix: Technician will test and replace the water level sensor or check for blockages. |
| E5 | Water fill error. Models: Bespoke, Family Hub Fix: Technician will check water inlet valve, water pressure, and fill hoses. |
| E6 | Drain pump error. Models: Bespoke, Family Hub Fix: Technician will inspect the drain pump for obstructions or failure. |
| E8 | Communication error between control boards. Models: Bespoke, Family Hub Fix: Technician will diagnose and replace faulty main or sub-control board. |
| E9 | Door lock mechanism failure. Models: Bespoke, Family Hub Fix: Technician will inspect and replace the door lock assembly. |
| HE | Heating element failure. Models: FlexWash, Bespoke Fix: Technician will test and replace the dryer's heating element. |
| rE | Motor relay error. Models: FlexWash, Bespoke Fix: Technician will inspect the motor relay and associated wiring. |
| SE | Drainage issue detected (Suds Error). Models: FlexWash, Bespoke Fix: Technician will check for excessive suds and ensure proper detergent usage; may need to clear drain system. |
| tC | Temperature control error. Models: FlexWash, Bespoke Fix: Technician will test and replace the temperature sensor or thermostat. |
| tE | Temperature sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the dryer's thermistor or temperature sensor. |
| Code | What it means |
|---|---|
| 88 | Control board reset/initialization. Models: FlexWash, Bespoke, Family Hub Fix: Technician may perform a control board reset or check for power supply stability. |
| PF | Power fluctuation detected. Models: FlexWash, Bespoke, Family Hub Fix: Technician will check the appliance's power supply and connections. |
Samsung codes often correspond to a broader appliance issue. Match your code to a symptom below:
Call us — we've seen most Samsung codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Samsung or its parent manufacturer. Codes shown reflect common scenarios across the Samsung product line; specific behavior may vary by model year and configuration.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
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