Specialized Solutions
Dacor engineering requires precision handling. At STAR Appliance Repair, we go beyond basic fixes by restoring the mechanical integrity of your unit, including its smart-relay control boards, precise temperature probes, high-BTU gas valves.
Our local presence in Matthews means rapid dispatch for luxury residential and commercial environments.
Repair Capabilities
- Dacor Discovery® Diagnostics
- Smart IQ Control Board Swaps
- Dual-Part Bake Element Replacements
- Illumina™ Burner Valve Repair
Why Star Repair
Same-Day Service
Fast turnaround times to get your home back in order.
Certified Pros
Our technicians are factory-trained and highly experienced.
Full Warranty
180-day parts and labor warranty on every repair task.
Premium Parts
We only use original equipment manufacturer (OEM) parts.
Common Issues We Resolve
Oven App Connectivity Total Loss
Corrupted firmware in the Smart IQ controller or blown Wi-Fi relay modules.
Burner Not Igniting
Grease intrusion into the Illumina™ valve assemblies or degraded spark electrodes.
Inconsistent Pure Convection™
Failing customized rear convection baffles or burnt secondary heating rings.
Operational Flow
Professional Diagnosis
Full inspection to accurately identify the root cause.
Upfront Pricing
Transparent quote before any work begins — no surprises.
Expert Repair
Completed using high-quality, manufacturer-approved parts.
Safety Testing
Verifying proper operation and safety before we leave.
Warranty Issued
Backed by our 6-month parts and labor guarantee.
Charlotte Coverage
We regularly perform expert maintenance and technical repair for premium appliances throughout Matthews.
Our proximity allows us to prioritize Dacor emergencies, saving your investment from permanent damage.
Local Feedback
"The only technicians in Matthews who knew how to recalibrate my Dacor. Extremely professional."
"They isolated the issue to the smart-relay control boards and fixed it perfectly."
"The only technicians in Matthews who knew how to recalibrate my Dacor. Extremely professional."
Frequently Asked Questions
Do you carry Dacor control boards?
Why is my Dacor oven flashing an error code 'C3'?
Ready to Restore Your Appliance?
Same-day service available. Trusted by the most demanding homeowners in Charlotte.

