Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device by websites you visit. They help sites remember preferences, keep you signed in, and measure usage. We also use related technologies like local storage and pixel tags; for simplicity we refer to all of these as "cookies."

2. Categories of cookies we use

Strictly necessary (always on)

Required for the website to function:

• Booking-flow state cookies (preserve your appointment selections)
• CSRF and security tokens
• Session cookies (if you sign in to the customer portal)

Analytics (privacy-respecting, on by default)

We use Umami Analytics, a privacy-friendly product self-hosted by the platform operator, to understand aggregate site usage. Umami does not use third-party cookies, does not track you across sites, and does not collect personally identifiable information by default.

Optional marketing / advertising (off unless the shop enables them)

If Star Appliance Repair has configured them, the following third-party trackers may load on this site. This site does not show a cookie-consent banner. If your browser sends a Global Privacy Control (GPC) signal, the Meta Pixel does not load and Google tags run in a restricted mode that does not use advertising storage; tags the shop adds through Google Tag Manager are not controlled by that signal:

• Google Analytics 4 (GA4)
• Google Ads conversion tags
• Facebook (Meta) Pixel
• Google Tag Manager
• Microsoft Clarity (session replay)

These services may set their own cookies under their own privacy policies.

3. Your choices

• Browser settings: most browsers let you block or delete cookies. Doing so may break sign-in and booking.
• Global Privacy Control (GPC): if your browser sends a GPC signal, the Meta Pixel does not load and Google tags do not use advertising storage on this site. Tags that Star Appliance Repair adds through its own Google Tag Manager container are configured by Star Appliance Repair and may not respond to GPC. To opt out of other sharing, contact Star Appliance Repair using the details in the Privacy Policy.
• Do Not Track: some browsers send a "Do Not Track" signal. There is no industry standard for it, so this site does not respond to it differently; see Global Privacy Control above.
• Marketing opt-out: you can disable third-party advertising cookies through your browser's privacy settings (Chrome: Settings → Privacy and Security → Third-party cookies; Safari: Preferences → Privacy; Firefox: Settings → Privacy & Security). On supported browsers (e.g., Brave, DuckDuckGo, Firefox with privacy.gpc.enabled), you can also enable Global Privacy Control, which this site handles as described above.

4. State-specific notices

California residents have rights under the California Online Privacy Protection Act (CalOPPA) and CCPA/CPRA. Residents of Colorado, Connecticut, Virginia, Texas, and other comprehensive-privacy-law states may have similar rights. See the Privacy Policy section on your rights for the full list.

5. Contact

Questions about cookies on this site? Contact Star Appliance Repair at info@aplncrep.com. For platform-level cookie questions, contact privacy@merafix.com.