GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
24/7/365 Emergency
Appliance Repair in Matthews, NC
Same-day service from Star Appliance Repair — licensed and insured, all major brands.
Licensed & Insured
2014
Serving Since
6-Month Warranty
24/7/365 emergency response
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
Star Appliance Repair is your trusted local partner for professional appliance repair services throughout Matthews, NC. Our experienced technicians are dedicated to restoring your essential home appliances to optimal working condition, ensuring your household runs smoothly. We understand the importance of reliable appliances, especially in a community like Matthews, known for its vibrant neighborhoods such as Providence and Lake Park, and its proximity to Charlotte. Whether you're facing a malfunctioning refrigerator or a dryer that won't heat, we provide prompt and efficient service. We handle repairs for premium brands including Cove, Smeg, Marvel, Speed Queen, and Capital, treating each appliance with the care it deserves. Our commitment extends to serving commercial kitchens as well, recognizing the diverse needs of businesses in the area. At Star Appliance Repair, we believe in transparent pricing, meaning the service call fee is clearly communicated upfront and is always applied toward your repair cost, ensuring no hidden surprises for our Matthews residents. We aim to provide peace of mind with every service call.
Licensed
Updated
Our trucks & technicians
Common Appliance Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
Your refrigerator or freezer may not be maintaining the set temperature, leading to food spoilage. This can manifest as a lack of cold air circulation or inconsistent temperatures throughout the unit.
Appliance not starting
The appliance completely fails to power on, leaving you unable to use it. Check for basic power issues like a tripped breaker or a loose plug before assuming a unit malfunction.
Unusual noises
Your appliance might be making loud grinding, rattling, or buzzing sounds during operation. These noises can indicate internal component issues that require professional attention.
Leaking water
Visible water pooling around or under the appliance suggests a potential breach in the water line or internal drainage system. Prompt attention is needed to prevent water damage.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning smell, especially one like hot plastic or electrical wires, immediately unplug the appliance and do not use it. This indicates a serious electrical issue that needs professional diagnosis.
Significant water leakage
A large amount of water escaping the appliance can indicate a major hose failure or internal seal issue. Shut off the water supply to the appliance if possible and call for service.
Common Appliance Repair Issues We Fix in Matthews
Appliance not turning on
Unusual noises or vibrations
Error codes on display
Leaking water or fluids
Overheating or shutting off
Broken parts or components
Appliance Repair in Matthews
Matthews residents and businesses count on Star Appliance Repair for fast, reliable appliance repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Brands We Service in Matthews
GE Monogram
True
Insignia
Dometic
Norcold
Furrion
Everchill
RecPro
Danby
Midea
Hisense
Avanti
Magic Chef
Galanz
Black+Decker
Vissani
Criterion
Arctic King
Element
RCA
Emerson
Igloo
Levella
Roper
Why Star Appliance Repair?
Serving Matthews and nearby areas
Same-day appointments available
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts used
Frequently Asked Questions
How quickly can Star Appliance Repair service my appliance in Matthews?
We offer same-day service and are available for emergency 24/7 repairs. Our team is also available for weekend service, ensuring you can get your appliance fixed when it's most convenient for you.
What brands of appliances does Star Appliance Repair service?
We specialize in repairing a range of premium appliance brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. If you have an appliance from one of these manufacturers, our technicians have the expertise to assist.
What are your technicians' qualifications?
Our technicians are experienced professionals trained to handle a wide variety of appliance repair issues. We focus on providing reliable service to ensure your appliances are repaired correctly and efficiently.
How does your pricing work for service calls?
We operate on a transparent pricing model. The initial service call fee covers the diagnostic process. We will provide you with a complete quote before any work begins, and this fee is always applied to the total repair cost.
Which neighborhoods in Matthews does Star Appliance Repair serve?
We proudly serve all of Matthews, including neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby areas such as Charlotte and Monroe.
Explore more
Brands we service in this city
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.7Verified Google Reviews
GoogleGoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
Hours of Operation(all times EDT)
Mon8am–7pm EDT
Tue8am–7pm EDT
Wed8am–7pm EDT
Thu8am–7pm EDT
Fri8am–7pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCRock HillIndian LandMatthews, NCWaxhaw, NC
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.