Same-day service from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
Star Appliance Repair is your trusted local partner for professional appliance repair services throughout Matthews, NC. Our experienced technicians are dedicated to restoring your essential home appliances to optimal working condition, ensuring your household runs smoothly. We understand the importance of reliable appliances, especially in a community like Matthews, known for its vibrant neighborhoods such as Providence and Lake Park, and its proximity to Charlotte. Whether you're facing a malfunctioning refrigerator or a dryer that won't heat, we provide prompt and efficient service. We handle repairs for premium brands including Cove, Smeg, Marvel, Speed Queen, and Capital, treating each appliance with the care it deserves. Our commitment extends to serving commercial kitchens as well, recognizing the diverse needs of businesses in the area. At Star Appliance Repair, we believe in transparent pricing, meaning the service call fee is clearly communicated upfront and is always applied toward your repair cost, ensuring no hidden surprises for our Matthews residents. We aim to provide peace of mind with every service call.
Updated
If you're noticing any of these, it's time for a diagnostic.
Your refrigerator or freezer may not be maintaining the set temperature, leading to food spoilage. This can manifest as a lack of cold air circulation or inconsistent temperatures throughout the unit.
The appliance completely fails to power on, leaving you unable to use it. Check for basic power issues like a tripped breaker or a loose plug before assuming a unit malfunction.
Your appliance might be making loud grinding, rattling, or buzzing sounds during operation. These noises can indicate internal component issues that require professional attention.
Visible water pooling around or under the appliance suggests a potential breach in the water line or internal drainage system. Prompt attention is needed to prevent water damage.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell, especially one like hot plastic or electrical wires, immediately unplug the appliance and do not use it. This indicates a serious electrical issue that needs professional diagnosis.
A large amount of water escaping the appliance can indicate a major hose failure or internal seal issue. Shut off the water supply to the appliance if possible and call for service.
Matthews residents and businesses count on Star Appliance Repair for fast, reliable appliance repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
We offer same-day service and are available for emergency 24/7 repairs. Our team is also available for weekend service, ensuring you can get your appliance fixed when it's most convenient for you.
We specialize in repairing a range of premium appliance brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. If you have an appliance from one of these manufacturers, our technicians have the expertise to assist.
Our technicians are experienced professionals trained to handle a wide variety of appliance repair issues. We focus on providing reliable service to ensure your appliances are repaired correctly and efficiently.
We operate on a transparent pricing model. The initial service call fee covers the diagnostic process. We will provide you with a complete quote before any work begins, and this fee is always applied to the total repair cost.
We proudly serve all of Matthews, including neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby areas such as Charlotte and Monroe.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Wesley Chapel · Matthews Commercial Historic District · Lake Park · Providence
Star Appliance Repair — licensed. We confirm your tech's arrival time.
