Same-day service from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $175 — waived when you proceed with the repair
Star Appliance Repair is your trusted partner for commercial freezer repair services right here in Charlotte. We understand that a malfunctioning commercial freezer can disrupt your business operations, leading to potential product loss and revenue. That’s why our team of experienced technicians is dedicated to providing prompt and reliable service across the Queen City, from the bustling areas around Myers Park to quieter spots like Cherry. As a local business, we are committed to serving the Charlotte community, offering transparent pricing where our service fee is always applied to your repair, ensuring you know the cost upfront with no hidden surprises. Beyond commercial units, we also handle residential appliance needs for homeowners throughout the area. We service a range of commercial freezer brands, ensuring your essential equipment is back up and running efficiently. Our goal is to provide peace of mind with every service call, knowing your business is in capable hands.
Updated
If you're noticing any of these, it's time for a diagnostic.
The most common symptom is the commercial freezer failing to maintain its set temperature. You might notice food beginning to thaw or feel a lack of cold air circulation. This can be due to various internal issues affecting the cooling cycle.
An abnormal amount of frost accumulating inside the freezer can indicate a problem with the defrost system or door seals. This reduces efficiency and can eventually impact performance and food safety.
If your commercial freezer seems to be running non-stop without reaching the desired temperature, it could be struggling to keep up. This often points to issues with the compressor, refrigerant levels, or airflow.
Strange sounds like buzzing, humming, rattling, or clicking coming from the freezer can signal mechanical problems. These noises often indicate a failing component within the motor, fan, or compressor.
While seemingly minor, a non-functional interior light can sometimes be a symptom of a larger electrical issue within the unit. It may also indicate a problem with the power supply to certain components.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning odor emanating from the freezer, immediately unplug the unit and call for professional service. This could indicate an electrical issue that poses a fire hazard.
While minor condensation is normal, substantial water pooling around or inside the freezer requires immediate attention. This could signal a serious blockage or component failure.
Charlotte residents and businesses count on Star Appliance Repair for fast, reliable commercial freezer repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Charlotte area including surrounding neighborhoods and zip codes.
Our technicians cover the following ZIP codes in Charlotte, NC. Don't see yours? Call or book — we may still serve you.
We offer same-day service and are available 24/7 for emergencies. Our team is ready to respond quickly to minimize downtime for your business. Weekend service is also available to accommodate your schedule.
We have experience servicing a variety of commercial freezer brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. Our technicians are trained to handle repairs for these and many other makes and models.
Our technicians are experienced professionals dedicated to providing high-quality commercial freezer repair. We ensure our team is well-trained to diagnose and fix a wide range of issues effectively and efficiently.
We believe in clear, upfront pricing. Our service call fee is transparent and will be applied directly to the cost of your repair if you choose to proceed. You'll receive a detailed quote before any work begins, ensuring no hidden fees.
Yes, Star Appliance Repair proudly serves commercial clients throughout Charlotte and surrounding areas, including neighborhoods such as Cotswold and Eastover. We also extend our services to nearby cities like Matthews and Concord.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry
Star Appliance Repair — licensed. We confirm your tech's arrival time.
