Same-day service from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $175 — waived when you proceed with the repair
When your commercial oven in Matthews experiences issues, Star Appliance Repair is your dedicated local partner for prompt and reliable service. We understand the critical role a functioning oven plays in your business operations, whether you're in the bustling Matthews Commercial Historic District or serving customers near Lake Park. Our team of experienced technicians is equipped to handle a wide range of commercial oven repair needs, ensuring minimal downtime for your establishment. We pride ourselves on transparent service-call pricing, where the initial fee is always applied toward the final repair cost, meaning no hidden charges surprise you. Our expertise extends to various premium brands, including Cove, Smeg, Marvel, Speed Queen, and Capital, ensuring we can address the specific needs of your high-end equipment. While our focus is on commercial appliances, we also happily service residential appliances for homeowners throughout the area. We are committed to restoring your oven's efficiency and performance quickly and effectively, supporting the vibrant business community in this affluent part of North Carolina.
Updated
If you're noticing any of these, it's time for a diagnostic.
The most common issue is the oven failing to reach or maintain the set temperature. This can manifest as food not cooking thoroughly or taking significantly longer than usual. It’s crucial to address this promptly to avoid operational disruptions.
If your oven cooks food unevenly, with hot or cold spots, it may indicate a problem with the heating elements or the convection fan. This inconsistency can lead to improperly cooked dishes and customer dissatisfaction.
The displayed temperature may not reflect the actual internal temperature of the oven. This calibration issue can result from a faulty thermostat or temperature sensor, leading to undercooked or burnt food.
Individual burners or the main heating elements may fail to ignite or heat up. This significantly impacts the oven's functionality, especially if multiple heating sources are affected, rendering the appliance partially or completely unusable.
Unusual sounds like grinding, rattling, or humming can indicate issues with the fan motor, heating elements, or other internal components. Persistent noise may signal an impending failure that requires professional attention.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a gas odor, immediately turn off the oven, ventilate the area, and evacuate the premises. Do not use any electrical switches or appliances. Call our emergency service from a safe location.
Should you observe smoke originating from the oven's electrical components or interior, power down the appliance if safe to do so and evacuate the area. Contact our emergency line immediately for prompt assistance.
Matthews residents and businesses count on Star Appliance Repair for fast, reliable commercial oven repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
We offer same-day service for commercial oven repairs in Matthews to minimize your business disruption. Our emergency 24/7 availability also means we can respond to urgent needs outside of standard business hours, including weekends, ensuring you get the support you need when you need it most.
Our trained technicians have the expertise to service a variety of commercial oven brands, including premium names like Cove, Smeg, Marvel, Speed Queen, and Capital. We stay updated on the specific requirements of these manufacturers to provide the best possible repair service for your equipment.
Our team consists of experienced professionals dedicated to appliance repair. While we don't hold specific manufacturer certifications, our technicians possess extensive knowledge and practical skills in diagnosing and repairing commercial ovens across many brands.
We practice transparent pricing. Our service call fee is clearly communicated upfront and, importantly, is applied directly to the cost of your oven repair. This means you won't pay extra for the initial diagnosis if you proceed with the repair work.
Star Appliance Repair proudly services commercial ovens throughout Matthews, including neighborhoods like Wesley Chapel and Providence. We also extend our services to nearby cities such as Charlotte and Monroe, ensuring comprehensive coverage for businesses in the greater region.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Wesley Chapel · Matthews Commercial Historic District · Lake Park · Providence
Star Appliance Repair — licensed. We confirm your tech's arrival time.
