Same-day service from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
When your freezer in Rock Hill stops keeping its cool, Star Appliance Repair is here to help restore its function and safeguard your groceries. Serving the Rock Hill community and surrounding areas, including neighborhoods like Seven Oaks, we understand the importance of a reliable freezer. Since 2014, our experienced technicians have provided professional appliance repair services, addressing issues from minor glitches to more significant malfunctions. We pride ourselves on offering transparent pricing, ensuring you know the cost before any work begins, with the service call fee always applied towards your completed repair. Our team is equipped to handle repairs for a variety of brands, including specialized service for Cove, Smeg, Marvel, Speed Queen, and Capital freezers. Beyond residential needs, we also provide service for commercial and restaurant kitchen appliances. As the 4th-most populous city in the Charlotte metropolitan area, Rock Hill deserves prompt and dependable service, and that's exactly what we aim to deliver. Whether you're in North Rock Hill or West Rock Hill, our commitment to quality workmanship and customer satisfaction remains the same. Don't let a malfunctioning freezer disrupt your household; trust Star Appliance Repair for efficient and effective solutions to get your unit running optimally again.
Updated
If you're noticing any of these, it's time for a diagnostic.
The most common symptom is a freezer that is not cold enough or not cooling at all. You might notice food starting to thaw or feel that the interior temperature is warmer than usual.
In some cases, a freezer may cool excessively, leading to frozen items becoming too hard or experiencing freezer burn. This can sometimes be as problematic as a freezer that isn't cold enough.
An unusual accumulation of frost inside the freezer compartments can indicate a problem with the defrost system or door seals. This can reduce efficiency and storage space.
Your freezer might start making unusual sounds, such as buzzing, humming, clicking, or rattling. These noises can point to issues with the compressor, fan motor, or other internal components.
If your freezer shows no signs of power, such as no lights and no sound, it could be an electrical issue or a problem with the internal components.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell, especially an electrical one, unplug the freezer immediately and call for professional service. This could indicate a serious electrical issue.
While minor condensation is normal, significant water pooling around or under the freezer could signal a major leak in the refrigerant system or internal plumbing.
Rock Hill residents and businesses count on Star Appliance Repair for fast, reliable freezer repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Rock Hill area including surrounding neighborhoods and zip codes.
Our technicians cover the following ZIP codes in Rock Hill, SC. Don't see yours? Call or book — we may still serve you.
We offer same-day service and emergency 24/7 availability for urgent freezer repairs. Our goal is to address your needs as quickly as possible to minimize food loss and inconvenience.
We service a variety of brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. If you have a different brand, please call us to see if we can assist.
Yes, Star Appliance Repair is a licensed company. Our team consists of experienced technicians trained to handle a wide range of freezer repair issues professionally and efficiently.
We offer transparent pricing. You will receive a clear quote before we begin any repair work. The diagnostic fee is applied towards the cost of the repair.
We proudly serve all of Rock Hill, including West Rock Hill and North Rock Hill. We also extend our services to nearby cities like Fort Mill and Waxhaw.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Star Appliance Repair — licensed. We confirm your tech's arrival time.
