Same-day service from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
Star Appliance Repair provides expert oven repair services to the residents of Matthews, NC. As a trusted local business, we understand the importance of a functioning oven, whether for everyday family meals or special occasions. Our experienced technicians are equipped to handle a wide range of oven issues, ensuring your appliance is restored to optimal performance. We service premium brands like Cove, Smeg, Marvel, Speed Queen, and Capital, catering to the discerning tastes often found in areas like Providence and Wesley Chapel. Our commitment to transparency means you’ll receive clear, upfront pricing for any oven repair needed, with the diagnostic fee always applied to the completed service. This approach ensures there are no surprises, just reliable service you can count on. We also extend our professional repair services to commercial kitchens and restaurants throughout the region. Star Appliance Repair is dedicated to providing prompt and efficient service, helping to keep your kitchen running smoothly.
Updated
If you're noticing any of these, it's time for a diagnostic.
The most common oven issue is the inability to reach or maintain the desired temperature. This can manifest as food taking much longer to cook or not cooking through at all. Even if the oven appears to be on, the lack of proper heating indicates a significant problem.
If your oven heats but cooks food unevenly, with some parts burning while others remain undercooked, it suggests a problem with heat distribution. Temperature fluctuations, where the oven cycles too hot or too cold, also point to internal issues with the heating elements or thermostat.
An oven that fails to power on at all, with no lights or sounds, could be related to electrical supply issues or a failed internal component like the igniter or electronic control board. Ensure the circuit breaker is on and that the oven is properly plugged in.
The broiler function is crucial for many cooking tasks. If your broiler element is not engaging or providing sufficient heat, it could be due to a faulty heating element, a problem with the selector switch, or an issue with the oven's control system.
Problems such as a door that won't close properly, won't lock for self-cleaning, or is difficult to open can be frustrating and sometimes pose a safety hazard. These issues might stem from damaged hinges, latch mechanisms, or electronic door lock components.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a strong burning smell accompanied by visible smoke when using your oven, turn it off immediately and unplug it. This could indicate an electrical short or a serious component failure that requires professional attention.
For gas ovens, any smell resembling rotten eggs or natural gas is a critical safety concern. Do not operate any electrical devices or light switches. Leave the area immediately and call your gas company or emergency services from a safe distance.
Matthews residents and businesses count on Star Appliance Repair for fast, reliable oven repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
We understand that an oven malfunction can disrupt your household. That’s why we offer same-day service and can schedule emergency appointments 24/7. Our team is also available for weekend service, ensuring you get the help you need, when you need it, throughout Matthews and surrounding areas.
Our technicians are experienced in repairing a variety of high-quality oven brands. We commonly service Cove, Smeg, Marvel, Speed Queen, and Capital ovens. If you have a different premium brand, please contact us to confirm if we can assist with your specific model.
Our team consists of highly trained and experienced technicians dedicated to providing professional appliance repair. While we do not hold specific factory certifications for every brand, our extensive hands-on experience with various oven models ensures we can accurately diagnose and effectively repair most issues.
We believe in clear and upfront pricing. When you schedule an oven repair, we provide a transparent service-call quote. This diagnostic fee is then applied towards the total cost of the repair once you approve the work. You’ll know the full price before we begin any service.
Star Appliance Repair proudly serves all of Matthews, including neighborhoods like Wesley Chapel, Matthews Commercial Historic District, Lake Park, and Providence. We also extend our services to nearby cities such as Charlotte and Monroe to ensure broader coverage for our valued customers.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Wesley Chapel · Matthews Commercial Historic District · Lake Park · Providence
Star Appliance Repair — licensed. We confirm your tech's arrival time.
