GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
24/7/365 Emergency
Refrigerator Repair in Matthews, NC
Same-day service from Star Appliance Repair — licensed and insured, all major brands.
Licensed & Insured
2014
Serving Since
6-Month Warranty
24/7/365 emergency response
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
When your refrigerator in Matthews decides to stop keeping its cool, Star Appliance Repair is here to help. We understand how crucial a functioning refrigerator is to your daily life, especially in a bustling suburb like Matthews. Our team of experienced technicians provides prompt and reliable refrigerator repair services, ensuring your food stays fresh and your household runs smoothly. We service a wide range of brands, including premium options like Cove and Smeg, as well as Marvel, Speed Queen, and Capital appliances. As a local business deeply rooted in the community, we pride ourselves on offering transparent service-call pricing that is fully applied to your repair, meaning no hidden fees or surprises. Whether you're near Providence or in the charming Matthews Commercial Historic District, our technicians are ready to respond quickly, sometimes even on the same day you call. We also extend our professional services to commercial kitchens and restaurants throughout the area, understanding the critical role refrigeration plays in business operations.
Licensed
Updated
Our trucks & technicians
Common Refrigerator Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator not cooling
This is one of the most common and concerning refrigerator issues. It can manifest as the interior not getting cold enough, or the freezer section not freezing properly. You might notice food spoiling faster than usual.
Refrigerator leaking water
A puddle around your refrigerator can be alarming. This issue often stems from a clogged defrost drain line, a faulty water inlet valve, or a damaged drain pan. Prompt attention can prevent water damage to your floors.
Ice maker not working
If your ice maker has stopped producing ice, or is producing very little ice, it could be due to a few common problems. These might include a frozen or clogged water line, a faulty ice maker module, or a problem with the water inlet valve.
Refrigerator making strange noises
Unusual sounds like buzzing, clicking, rattling, or humming can indicate various problems. These noises often point to issues with the condenser fan motor, evaporator fan motor, or the compressor.
Freezer is too cold, but refrigerator is warm
This specific symptom, often called the 'freezer works, fridge doesn't' problem, typically points to an issue with air circulation between the freezer and refrigerator compartments. The damper control or the evaporator fan may be malfunctioning.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or electrical smoke
If you detect a burning smell coming from your refrigerator or see any smoke, immediately unplug the unit from the wall outlet and call for professional service. This could indicate a serious electrical issue.
Significant water leakage
While minor condensation can occur, a constant and substantial flow of water pooling around or under your refrigerator warrants professional attention. This could indicate a more serious internal leak or a drainage system failure.
Common Refrigerator Repair Issues We Fix in Matthews
Not cooling or cooling unevenly
Ice maker not making ice
Water dispenser not working
Freezer frosting over
Loud or unusual noises
Door seals not sealing properly
Refrigerator Repair in Matthews
Matthews residents and businesses count on Star Appliance Repair for fast, reliable refrigerator repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Brands We Service in Matthews
Perlick
Marvel
GE Monogram
True
GE Profile
Insignia
Dometic
Norcold
Furrion
Everchill
RecPro
Danby
Midea
Hisense
Avanti
Magic Chef
Galanz
Black+Decker
Vissani
Criterion
Arctic King
Element
RCA
Emerson
Igloo
Levella
Roper
Why Star Appliance Repair?
Serving Matthews and nearby areas
Same-day appointments available
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts used
Nearby Cities
Frequently Asked Questions
How quickly can Star Appliance Repair service my refrigerator in Matthews?
We offer same-day service for most refrigerator issues in Matthews. Our team is also available for emergency repairs 24/7, including weekends, ensuring that you're never left without a working refrigerator for long. Simply give us a call to schedule your appointment.
What brands of refrigerators do you service?
Star Appliance Repair services a comprehensive list of refrigerator brands. We have expertise with premium brands such as Cove and Smeg, alongside popular manufacturers like Marvel, Speed Queen, and Capital. Our technicians are trained to handle a wide variety of models and configurations.
What is Star Appliance Repair's experience with refrigerator repairs?
Our team consists of experienced appliance repair professionals dedicated to providing high-quality service. While we don't hold specific manufacturer certifications, our technicians have extensive hands-on experience diagnosing and repairing a vast array of refrigerator problems across many brands.
How does your service call pricing work?
We believe in transparent pricing. Our service call fee covers the diagnostic process, and this amount is always applied towards the total cost of your refrigerator repair. You will receive a clear quote before any work begins, ensuring there are no surprises.
Which neighborhoods in Matthews does Star Appliance Repair service?
Star Appliance Repair proudly serves all of Matthews and its surrounding neighborhoods, including Wesley Chapel, Lake Park, and Providence. We also extend our services to nearby cities like Charlotte and Monroe, ensuring residents throughout the region have access to reliable refrigerator repair.
Explore more
Nearby coverage
Brands we service in this city
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.7Verified Google Reviews
GoogleGoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
Hours of Operation(all times EDT)
Mon8am–7pm EDT
Tue8am–7pm EDT
Wed8am–7pm EDT
Thu8am–7pm EDT
Fri8am–7pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCRock HillIndian LandMatthews, NCWaxhaw, NC
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.