Same-day service from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
When your refrigerator in Matthews decides to stop keeping its cool, Star Appliance Repair is here to help. We understand how crucial a functioning refrigerator is to your daily life, especially in a bustling suburb like Matthews. Our team of experienced technicians provides prompt and reliable refrigerator repair services, ensuring your food stays fresh and your household runs smoothly. We service a wide range of brands, including premium options like Cove and Smeg, as well as Marvel, Speed Queen, and Capital appliances. As a local business deeply rooted in the community, we pride ourselves on offering transparent service-call pricing that is fully applied to your repair, meaning no hidden fees or surprises. Whether you're near Providence or in the charming Matthews Commercial Historic District, our technicians are ready to respond quickly, sometimes even on the same day you call. We also extend our professional services to commercial kitchens and restaurants throughout the area, understanding the critical role refrigeration plays in business operations.
Updated
If you're noticing any of these, it's time for a diagnostic.
This is one of the most common and concerning refrigerator issues. It can manifest as the interior not getting cold enough, or the freezer section not freezing properly. You might notice food spoiling faster than usual.
A puddle around your refrigerator can be alarming. This issue often stems from a clogged defrost drain line, a faulty water inlet valve, or a damaged drain pan. Prompt attention can prevent water damage to your floors.
If your ice maker has stopped producing ice, or is producing very little ice, it could be due to a few common problems. These might include a frozen or clogged water line, a faulty ice maker module, or a problem with the water inlet valve.
Unusual sounds like buzzing, clicking, rattling, or humming can indicate various problems. These noises often point to issues with the condenser fan motor, evaporator fan motor, or the compressor.
This specific symptom, often called the 'freezer works, fridge doesn't' problem, typically points to an issue with air circulation between the freezer and refrigerator compartments. The damper control or the evaporator fan may be malfunctioning.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell coming from your refrigerator or see any smoke, immediately unplug the unit from the wall outlet and call for professional service. This could indicate a serious electrical issue.
While minor condensation can occur, a constant and substantial flow of water pooling around or under your refrigerator warrants professional attention. This could indicate a more serious internal leak or a drainage system failure.
Matthews residents and businesses count on Star Appliance Repair for fast, reliable refrigerator repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
We offer same-day service for most refrigerator issues in Matthews. Our team is also available for emergency repairs 24/7, including weekends, ensuring that you're never left without a working refrigerator for long. Simply give us a call to schedule your appointment.
Star Appliance Repair services a comprehensive list of refrigerator brands. We have expertise with premium brands such as Cove and Smeg, alongside popular manufacturers like Marvel, Speed Queen, and Capital. Our technicians are trained to handle a wide variety of models and configurations.
Our team consists of experienced appliance repair professionals dedicated to providing high-quality service. While we don't hold specific manufacturer certifications, our technicians have extensive hands-on experience diagnosing and repairing a vast array of refrigerator problems across many brands.
We believe in transparent pricing. Our service call fee covers the diagnostic process, and this amount is always applied towards the total cost of your refrigerator repair. You will receive a clear quote before any work begins, ensuring there are no surprises.
Star Appliance Repair proudly serves all of Matthews and its surrounding neighborhoods, including Wesley Chapel, Lake Park, and Providence. We also extend our services to nearby cities like Charlotte and Monroe, ensuring residents throughout the region have access to reliable refrigerator repair.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Wesley Chapel · Matthews Commercial Historic District · Lake Park · Providence
Star Appliance Repair — licensed. We confirm your tech's arrival time.
