GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
24/7/365 Emergency
Commercial Refrigerator Repair Services
Same-day commercial refrigerator repair from Star Appliance Repair — licensed and insured, all major brands.
Licensed & Insured
2014
Serving Since
6-Month Warranty
24/7/365 emergency response
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
Star Appliance Repair is your trusted local expert for commercial refrigerator repair services across Fort Mill, Charlotte, Matthews, and Waxhaw. We understand that a malfunctioning commercial refrigerator can significantly disrupt your business operations, leading to potential food spoilage and lost revenue. Our team of experienced technicians is dedicated to providing prompt and reliable service to get your essential cooling equipment back online swiftly. We specialize in servicing a range of premium brands, including Cove, Smeg, Marvel, Speed Queen, and Capital, ensuring that your high-quality appliances receive the expert attention they deserve. While our focus is on commercial units, we also provide repair services for residential appliances. At Star Appliance Repair, we believe in transparent pricing, meaning the diagnostic fee is applied to your repair cost, and you'll always know the price before we begin work. This clear approach ensures no surprises, just efficient and honest service. When your commercial refrigeration system needs attention, count on our skilled professionals to diagnose and resolve the issue effectively, minimizing downtime and safeguarding your inventory. We are committed to delivering exceptional service with a focus on customer satisfaction and the longevity of your equipment.
Licensed
Updated
Our trucks & technicians
Common Commercial Refrigerator Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
The most common issue is a refrigerator not maintaining the set temperature. This can manifest as food not staying cold enough or the unit running constantly without achieving the desired coolness.
Excessive frost buildup
If you notice an abnormal amount of frost accumulating inside the freezer or refrigerator compartments, it indicates a potential problem with the defrost system or door seals.
Loud or unusual noises
Strange sounds like grinding, buzzing, or constant humming can signify issues with the compressor, fan motor, or condenser coils that require professional attention.
Water leaking inside or outside
Leaks can occur from the defrost drain line, water inlet valve, or damaged door gaskets. This not only creates a mess but can also lead to further damage if unaddressed.
Unit not turning on
If the commercial refrigerator completely fails to power on, it could be an electrical issue, a faulty start relay, or a problem with the main control board.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning smell coming from the appliance, immediately unplug it and call a professional. This could indicate an electrical short or overheating component that poses a fire risk.
Significant water pooling
While minor leaks may be repairable, extensive water pooling around or under the unit can signal a major component failure or a risk of water damage to your establishment.
Commercial Refrigerator Repair We Provide
Walk-in UnitReach-in UnitCompressorCondenser CoilsEvaporator CoilDefrost TimerFan MotorDoor SealThermostatControl BoardRefrigerant LeakDrain LineLight ReplacementInstallationReplacementHaul-away / Removal
Why Choose Star Appliance Repair?
Same-day appointments available
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts
Workmanship guarantee
Common Problems We Fix
Frequently Asked Questions
How quickly can you service my commercial refrigerator?
We offer same-day service and are available 24/7 for emergencies. Our team strives to respond quickly to minimize your business interruption. Weekend service is also available to accommodate your schedule.
What brands of commercial refrigerators do you service?
Our technicians are trained to service a variety of leading brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. We have experience with many models within these product lines.
Are your technicians experienced and professional?
While we do not list specific credentialing, our technicians are experienced professionals trained to handle commercial refrigerator repairs. We focus on delivering effective and reliable service for your business needs.
How does your transparent pricing work?
We offer transparent pricing for all commercial refrigerator repairs. The initial diagnostic fee is applied towards the total cost of your repair, ensuring you only pay for the necessary work. You will receive a clear quote before any service is performed.
Do you offer a warranty on your commercial refrigerator repairs?
Yes, we stand behind our work. All commercial refrigerator repairs performed by Star Appliance Repair come with a comprehensive warranty on both parts and labor, giving you peace of mind.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.7Verified Google Reviews
GoogleGoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
Hours of Operation(all times EDT)
Mon8am–7pm EDT
Tue8am–7pm EDT
Wed8am–7pm EDT
Thu8am–7pm EDT
Fri8am–7pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCRock HillIndian LandMatthews, NCWaxhaw, NC
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.