24/7/365 Emergency

Commercial Refrigerator Repair in NC and SC

Same-day commercial refrigerator repair from Star Appliance Repair — licensed, all major brands.

Licensed

2014

Serving Since

180-Day Warranty

24/7/365 emergency response

Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)

Service call is FREE with any repair$0 diagnostic when we do the work.

2014

Serving Since

24/7/365

Emergency

Request Service

Appliance Down? Instant SMS & Email Confirmation.

Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.

Service call $175 — waived when you proceed with the repair

Standard $99 · Luxury $125 · Commercial $175

Star Appliance Repair is your trusted local expert for commercial refrigerator repair services across Fort Mill, Charlotte, Matthews, and Waxhaw. We understand that a malfunctioning commercial refrigerator can significantly disrupt your business operations, leading to potential food spoilage and lost revenue. Our team of experienced technicians is dedicated to providing prompt and reliable service to get your essential cooling equipment back online swiftly. We specialize in servicing a range of premium brands, including Cove, Smeg, Marvel, Speed Queen, and Capital, ensuring that your high-quality appliances receive the expert attention they deserve. While our focus is on commercial units, we also provide repair services for residential appliances. At Star Appliance Repair, we believe in transparent pricing, meaning the diagnostic fee is applied to your repair cost, and you'll always know the price before we begin work. This clear approach ensures no surprises, just efficient and honest service. When your commercial refrigeration system needs attention, count on our skilled professionals to diagnose and resolve the issue effectively, minimizing downtime and safeguarding your inventory. We are committed to delivering exceptional service with a focus on customer satisfaction and the longevity of your equipment.

Licensed

Updated

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Common Commercial Refrigerator Repair symptoms

If you're noticing any of these, it's time for a diagnostic.

  • Not cooling properly

    The most common issue is a refrigerator not maintaining the set temperature. This can manifest as food not staying cold enough or the unit running constantly without achieving the desired coolness.

  • Excessive frost buildup

    If you notice an abnormal amount of frost accumulating inside the freezer or refrigerator compartments, it indicates a potential problem with the defrost system or door seals.

  • Loud or unusual noises

    Strange sounds like grinding, buzzing, or constant humming can signify issues with the compressor, fan motor, or condenser coils that require professional attention.

  • Water leaking inside or outside

    Leaks can occur from the defrost drain line, water inlet valve, or damaged door gaskets. This not only creates a mess but can also lead to further damage if unaddressed.

  • Unit not turning on

    If the commercial refrigerator completely fails to power on, it could be an electrical issue, a faulty start relay, or a problem with the main control board.

When to call us right away

A handful of symptoms that mean it's time to stop and bring in a pro.

  • Electrical burning smell

    If you detect a burning smell coming from the appliance, immediately unplug it and call a professional. This could indicate an electrical short or overheating component that poses a fire risk.

  • Significant water pooling

    While minor leaks may be repairable, extensive water pooling around or under the unit can signal a major component failure or a risk of water damage to your establishment.

Commercial Refrigerator Repair We Provide

Walk-in UnitReach-in UnitCompressorCondenser CoilsEvaporator CoilDefrost TimerFan MotorDoor SealThermostatControl BoardRefrigerant LeakDrain LineLight ReplacementInstallationReplacementHaul-away / Removal

Why Choose Star Appliance Repair?

Same-day appointments available
Licensed technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts
Workmanship guarantee

Frequently Asked Questions

How quickly can you service my commercial refrigerator?

We offer same-day service and are available 24/7 for emergencies. Our team strives to respond quickly to minimize your business interruption. Weekend service is also available to accommodate your schedule.

What brands of commercial refrigerators do you service?

Our technicians are trained to service a variety of leading brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. We have experience with many models within these product lines.

Are your technicians experienced and professional?

While we do not list specific credentialing, our technicians are experienced professionals trained to handle commercial refrigerator repairs. We focus on delivering effective and reliable service for your business needs.

How does your transparent pricing work?

We offer transparent pricing for all commercial refrigerator repairs. The initial diagnostic fee is applied towards the total cost of your repair, ensuring you only pay for the necessary work. You will receive a clear quote before any service is performed.

Do you offer a warranty on your commercial refrigerator repairs?

Yes, we stand behind our work. All commercial refrigerator repairs performed by Star Appliance Repair come with a comprehensive warranty on both parts and labor, giving you peace of mind.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
View all on Google
Patricia Ganster

Patricia Ganster

a month ago
Google

Sean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…

Patti Bennett

Patti Bennett

2 months ago
Google

Excellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients

Patti Maechler

Patti Maechler

3 weeks ago
Google

Excellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients

Travis Allen

Travis Allen

2 months ago
Google

Called Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…

Lynn McNeal

Lynn McNeal

3 months ago
Google

Today we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…

JD Emmons

JD Emmons

6 months ago
Google

Wow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!

Hours of Operation(all times EDT)

Mon8am–7pm EDT
Tue8am–7pm EDT
Wed8am–7pm EDT
Thu8am–7pm EDT
Fri8am–7pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — when your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available — we work Saturday for customers who can't wait until Monday.
Emergency dispatch available 24/7/365 (EDT).

Service Area

Multi-State Coverage

Serving local cities within our SC + NC service area

Not sure if we cover you? Call us.

SC
NC
Fort MillCharlotte, NCRock HillCloverLancasterMatthews, NCWaxhaw, NCYork

Neighborhoods we serve

Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling · Fox Ridge · Millbank

Appliance Down? Instant SMS & Email Confirmation.

Star Appliance Repair — licensed. We confirm your tech's arrival time.