Same-day service from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $175 — waived when you proceed with the repair
When your commercial refrigeration unit falters in Matthews, Star Appliance Repair is ready to restore its peak performance. We understand that for businesses in this vibrant community, a reliable refrigerator isn't just convenient—it's essential for daily operations. Our team of experienced technicians is dedicated to providing prompt and professional service, ensuring minimal disruption to your business. We serve a wide range of commercial clients throughout Matthews, including those in the bustling Matthews Commercial Historic District and the surrounding neighborhoods like Providence. As a local business, we appreciate the affluence of areas like ours, where quality and reliability are paramount. We also offer routine maintenance and repair for residential appliances, recognizing the diverse needs of our customers. At Star Appliance Repair, we pride ourselves on transparent pricing; you'll receive a clear explanation of costs before any work begins, with the service call fee always applied towards your completed repair, ensuring no hidden surprises.
Updated
If you're noticing any of these, it's time for a diagnostic.
Your commercial refrigerator may not be maintaining the desired temperature, leading to potential food spoilage. This can manifest as lukewarm temperatures or inadequate chilling, even when the unit is running.
An accumulation of frost inside the freezer or refrigerator compartments can indicate a problem with the defrost system. This excessive ice can impede air circulation and reduce cooling efficiency.
Unusual sounds such as buzzing, humming, or clicking can signal various mechanical issues. Persistent or loud noises often point to problems with the compressor, fan motor, or condenser coils.
Water pooling around or under the unit is a common symptom that could stem from a clogged defrost drain, a faulty water inlet valve, or damaged door seals.
If your commercial refrigerator shows no signs of power, it could be an issue with the electrical connection, the thermostat, or internal components like the compressor.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning odor or see smoke coming from your commercial refrigerator, immediately disconnect the power supply and call for professional assistance. This indicates a serious electrical issue that needs urgent attention.
While minor condensation can occur, substantial amounts of water pooling around the appliance may signal a major leak in the water lines or internal plumbing, requiring immediate repair to prevent water damage.
Matthews residents and businesses count on Star Appliance Repair for fast, reliable commercial refrigerator repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
We offer same-day service and are available for emergency repairs 24/7. Our team strives to respond quickly to your call, minimizing downtime for your business. We also provide convenient weekend service appointments to fit your schedule.
Star Appliance Repair has expertise in servicing a variety of commercial refrigeration brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. We are equipped to handle repairs for many different makes and models.
Our technicians are experienced professionals trained to handle commercial refrigerator repairs. We focus on delivering reliable service with expertise. While we do not carry specific certifications, our team's practical experience ensures quality workmanship.
We believe in clear and upfront pricing. You will receive a detailed explanation of the service call fee and the estimated cost for your repair before any work commences. The initial service call fee is always applied to the total cost of your repair.
Star Appliance Repair proudly serves the entire Matthews area, including neighborhoods such as Wesley Chapel, Lake Park, and Providence. We also extend our services to nearby cities like Charlotte and Monroe to assist a broader range of commercial clients.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Wesley Chapel · Matthews Commercial Historic District · Lake Park · Providence
Star Appliance Repair — licensed. We confirm your tech's arrival time.
