GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
24/7/365 Emergency
Commercial Refrigerator Repair in Matthews, NC
Same-day service from Star Appliance Repair — licensed and insured, all major brands.
Licensed & Insured
2014
Serving Since
6-Month Warranty
24/7/365 emergency response
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
When your commercial refrigeration unit falters in Matthews, Star Appliance Repair is ready to restore its peak performance. We understand that for businesses in this vibrant community, a reliable refrigerator isn't just convenient—it's essential for daily operations. Our team of experienced technicians is dedicated to providing prompt and professional service, ensuring minimal disruption to your business. We serve a wide range of commercial clients throughout Matthews, including those in the bustling Matthews Commercial Historic District and the surrounding neighborhoods like Providence. As a local business, we appreciate the affluence of areas like ours, where quality and reliability are paramount. We also offer routine maintenance and repair for residential appliances, recognizing the diverse needs of our customers. At Star Appliance Repair, we pride ourselves on transparent pricing; you'll receive a clear explanation of costs before any work begins, with the service call fee always applied towards your completed repair, ensuring no hidden surprises.
Licensed
Updated
Our trucks & technicians
Common Commercial Refrigerator Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling sufficiently
Your commercial refrigerator may not be maintaining the desired temperature, leading to potential food spoilage. This can manifest as lukewarm temperatures or inadequate chilling, even when the unit is running.
Excessive frost buildup
An accumulation of frost inside the freezer or refrigerator compartments can indicate a problem with the defrost system. This excessive ice can impede air circulation and reduce cooling efficiency.
Strange noises
Unusual sounds such as buzzing, humming, or clicking can signal various mechanical issues. Persistent or loud noises often point to problems with the compressor, fan motor, or condenser coils.
Leaking water
Water pooling around or under the unit is a common symptom that could stem from a clogged defrost drain, a faulty water inlet valve, or damaged door seals.
Unit won't turn on
If your commercial refrigerator shows no signs of power, it could be an issue with the electrical connection, the thermostat, or internal components like the compressor.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or electrical smoke
If you detect a burning odor or see smoke coming from your commercial refrigerator, immediately disconnect the power supply and call for professional assistance. This indicates a serious electrical issue that needs urgent attention.
Significant water leakage
While minor condensation can occur, substantial amounts of water pooling around the appliance may signal a major leak in the water lines or internal plumbing, requiring immediate repair to prevent water damage.
Commercial Refrigerator Repair in Matthews
Matthews residents and businesses count on Star Appliance Repair for fast, reliable commercial refrigerator repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
28104
Brands We Service in Matthews
GE Monogram
True
Scotsman
Manitowoc
Insignia
Dometic
Norcold
Furrion
Everchill
RecPro
Danby
Midea
Hisense
Avanti
Magic Chef
Galanz
Black+Decker
Vissani
Criterion
Arctic King
Element
RCA
Emerson
Igloo
Levella
Roper
Why Star Appliance Repair?
Serving Matthews and nearby areas
Same-day appointments available
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts used
Frequently Asked Questions
How quickly can Star Appliance Repair service my commercial refrigerator in Matthews?
We offer same-day service and are available for emergency repairs 24/7. Our team strives to respond quickly to your call, minimizing downtime for your business. We also provide convenient weekend service appointments to fit your schedule.
What brands of commercial refrigerators do you service?
Star Appliance Repair has expertise in servicing a variety of commercial refrigeration brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. We are equipped to handle repairs for many different makes and models.
Are your technicians experienced and professional?
Our technicians are experienced professionals trained to handle commercial refrigerator repairs. We focus on delivering reliable service with expertise. While we do not carry specific certifications, our team's practical experience ensures quality workmanship.
How does your transparent pricing model work for commercial refrigerator repairs?
We believe in clear and upfront pricing. You will receive a detailed explanation of the service call fee and the estimated cost for your repair before any work commences. The initial service call fee is always applied to the total cost of your repair.
Which areas of Matthews does Star Appliance Repair service?
Star Appliance Repair proudly serves the entire Matthews area, including neighborhoods such as Wesley Chapel, Lake Park, and Providence. We also extend our services to nearby cities like Charlotte and Monroe to assist a broader range of commercial clients.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.7Verified Google Reviews
GoogleGoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
Hours of Operation(all times EDT)
Mon8am–7pm EDT
Tue8am–7pm EDT
Wed8am–7pm EDT
Thu8am–7pm EDT
Fri8am–7pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCRock HillIndian LandMatthews, NCWaxhaw, NC
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.