Same-day service from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
When your ice maker in Matthews stops producing those perfectly chilled cubes, Star Appliance Repair is here to help. We understand that a reliable ice supply is essential, whether for everyday use or entertaining guests, especially in a community like ours, known for its upscale homes and vibrant atmosphere. Our team of experienced technicians provides prompt and professional ice maker repair services throughout Matthews and surrounding neighborhoods like Wesley Chapel and Providence. We pride ourselves on transparent pricing, meaning the diagnostic fee is always applied toward your repair cost, ensuring you know the full picture before we begin any work. We service a range of premium brands, including Cove, Smeg, Marvel, Speed Queen, and Capital, offering expert service to keep your appliances running smoothly. Beyond residential needs, we also service commercial and restaurant kitchen appliances. Let Star Appliance Repair restore your ice maker's function with efficient, reliable service you can count on, right here in the heart of Mecklenburg County.
Updated
If you're noticing any of these, it's time for a diagnostic.
The most common issue is a complete halt in ice production. This can be due to various internal problems, from a simple frozen water line to more complex component failures. We'll diagnose the exact reason your ice maker has stopped making cubes.
If your ice maker is producing ice, but the cubes are oddly shaped, small, or hollow, it often indicates a problem with the water supply or temperature regulation. This can affect the efficiency and quality of the ice produced.
Unusual noises, such as grinding, buzzing, or rattling, can signal mechanical issues within the ice maker. These sounds might point to a failing motor, a clogged water line, or other internal component problems that need professional attention.
Off-tasting or odorous ice usually stems from a dirty ice bin, a contaminated water filter, or issues with the water line itself. Regular maintenance and prompt cleaning can often resolve these taste and odor problems.
Any water leakage around your ice maker should be addressed promptly to prevent water damage. This symptom often points to a faulty water inlet valve, a cracked line, or a drainage issue that requires immediate repair.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you notice a substantial amount of water pooling around the ice maker or appliance, turn off the water supply to the unit and call for professional service immediately to prevent further damage.
A burning smell emanating from the ice maker or its power source is a serious safety concern. Discontinue use, unplug the appliance if safe to do so, and contact a qualified technician right away.
Matthews residents and businesses count on Star Appliance Repair for fast, reliable ice maker repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
We offer same-day service for urgent ice maker issues in Matthews. Our technicians are available 24/7, including weekends, to ensure you get fast assistance when you need it most. Simply give us a call, and we'll schedule a convenient time for your repair.
We are experienced in repairing a variety of premium ice maker brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. Our technicians are trained to handle the specific needs of these manufacturers, ensuring quality repairs for your appliance.
Our team consists of highly experienced appliance repair professionals dedicated to providing top-notch service. While we don't hold specific factory certifications, our extensive hands-on experience with various brands ensures we can effectively diagnose and repair your ice maker.
We believe in transparent pricing. Our service call fee is clearly communicated upfront and is always applied to the total cost of your repair if you proceed. You'll receive a detailed estimate before any work begins, with no hidden fees.
Star Appliance Repair proudly serves all of Matthews, including areas like Lake Park and Wesley Chapel. We also extend our services to nearby cities such as Charlotte and Monroe to assist a wider range of customers.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Wesley Chapel · Matthews Commercial Historic District · Lake Park · Providence
Star Appliance Repair — licensed. We confirm your tech's arrival time.
