Same-day ice maker repair from Star Appliance Repair — licensed, all major brands.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
Standard $99 · Luxury $125 · Commercial $175
Star Appliance Repair is your go-to local expert for reliable ice maker repair services across Fort Mill, Charlotte, Matthews, and Waxhaw. We understand how crucial a fully functioning ice maker is to your household, especially during warmer months or when entertaining guests. Our skilled technicians are equipped to handle a wide range of issues, ensuring your appliance is back to producing ice efficiently. We service various brands, including Cove, Smeg, Marvel, Speed Queen, and Capital, bringing professional service right to your doorstep. Our commitment to transparency means our service call pricing is clearly communicated and applied directly to the repair, with no hidden fees, ensuring you know the cost upfront before any work begins. While our focus is residential, we also have the capability to service commercial and restaurant kitchen appliances. When your ice maker needs attention, trust Star Appliance Repair for prompt, professional, and efficient service. We are dedicated to restoring your appliance's performance with care and expertise.
Updated
If you're noticing any of these, it's time for a diagnostic.
This is the most common issue. The ice maker may appear to be functioning, but no ice cubes are being produced, or the bin remains empty. This can happen suddenly or gradually over time.
If your ice maker is producing ice, but the cubes are consistently small, oddly shaped, or hollow, it indicates a potential problem with the water fill or freezing cycle. This often points to issues with water flow or temperature regulation.
Water pooling around or under the ice maker can be a sign of a clogged or frozen water line, a faulty water inlet valve, or a cracked internal component. Prompt attention is needed to prevent water damage.
Off-tasting or foul-smelling ice usually stems from an old water filter, stagnant water in the reservoir, or contamination within the ice maker's components. Regular maintenance can often prevent this.
Grinding, buzzing, or repetitive clicking sounds can indicate a jammed mechanism, a failing motor, or issues with the water fill valve. These noises often signal that a component is struggling to operate correctly.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you notice substantial water pooling around the ice maker or appliance, it could indicate a burst line or a major valve failure. Shut off the water supply to the unit and contact us immediately to prevent extensive water damage.
Anytime you detect a burning smell, especially near electrical appliances, it's a serious safety concern. Turn off the power to the unit at the breaker box and call for professional service right away.
We offer same-day service for your convenience. If you need emergency 24/7 assistance or weekend service, we can accommodate those needs as well. Our goal is to address your ice maker issues as promptly as possible to minimize disruption.
Our experienced technicians are trained to repair a variety of ice maker brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. We keep our knowledge current to handle the specific needs of these manufacturers.
While we do not claim specific licensing or insurance, our team consists of experienced professionals dedicated to providing high-quality appliance repair services. We focus on delivering reliable solutions for your ice maker needs.
We pride ourselves on transparent pricing. The diagnostic fee is applied to the total repair cost if you proceed with the service. You will receive a clear quote before any work begins, ensuring there are no surprises.
Yes, we stand behind our work. While specific warranty details can vary depending on the repair, we ensure all services are completed to a high standard. Please ask our technician for details regarding the warranty on your specific repair.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling · Fox Ridge · Millbank
Star Appliance Repair — licensed. We confirm your tech's arrival time.
