GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
24/7/365 Emergency
Ice Maker Repair Services
Same-day ice maker repair from Star Appliance Repair — licensed and insured, all major brands.
Licensed & Insured
2014
Serving Since
6-Month Warranty
24/7/365 emergency response
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
Star Appliance Repair is your go-to local expert for reliable ice maker repair services across Fort Mill, Charlotte, Matthews, and Waxhaw. We understand how crucial a fully functioning ice maker is to your household, especially during warmer months or when entertaining guests. Our skilled technicians are equipped to handle a wide range of issues, ensuring your appliance is back to producing ice efficiently. We service various brands, including Cove, Smeg, Marvel, Speed Queen, and Capital, bringing professional service right to your doorstep. Our commitment to transparency means our service call pricing is clearly communicated and applied directly to the repair, with no hidden fees, ensuring you know the cost upfront before any work begins. While our focus is residential, we also have the capability to service commercial and restaurant kitchen appliances. When your ice maker needs attention, trust Star Appliance Repair for prompt, professional, and efficient service. We are dedicated to restoring your appliance's performance with care and expertise.
Licensed
Updated
Our trucks & technicians
Common Ice Maker Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Ice maker not producing ice
This is the most common issue. The ice maker may appear to be functioning, but no ice cubes are being produced, or the bin remains empty. This can happen suddenly or gradually over time.
Ice cubes are too small or hollow
If your ice maker is producing ice, but the cubes are consistently small, oddly shaped, or hollow, it indicates a potential problem with the water fill or freezing cycle. This often points to issues with water flow or temperature regulation.
Ice maker is leaking water
Water pooling around or under the ice maker can be a sign of a clogged or frozen water line, a faulty water inlet valve, or a cracked internal component. Prompt attention is needed to prevent water damage.
Ice tastes or smells bad
Off-tasting or foul-smelling ice usually stems from an old water filter, stagnant water in the reservoir, or contamination within the ice maker's components. Regular maintenance can often prevent this.
Ice maker is making unusual noises
Grinding, buzzing, or repetitive clicking sounds can indicate a jammed mechanism, a failing motor, or issues with the water fill valve. These noises often signal that a component is struggling to operate correctly.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Significant water leakage
If you notice substantial water pooling around the ice maker or appliance, it could indicate a burst line or a major valve failure. Shut off the water supply to the unit and contact us immediately to prevent extensive water damage.
Electrical burning smell
Anytime you detect a burning smell, especially near electrical appliances, it's a serious safety concern. Turn off the power to the unit at the breaker box and call for professional service right away.
Ice Maker Repair We Provide
Water Inlet ValveWater FilterIce Maker MotorIce TrayThermostatFill TubeDrain PumpEvaporator PlateAuger MotorIce Mold HeaterPump DiaphragmInstallationReplacementHaul-away / Removal
Why Choose Star Appliance Repair?
Same-day appointments available
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts
Workmanship guarantee
Common Problems We Fix
Frequently Asked Questions
How quickly can you repair my ice maker?
We offer same-day service for your convenience. If you need emergency 24/7 assistance or weekend service, we can accommodate those needs as well. Our goal is to address your ice maker issues as promptly as possible to minimize disruption.
What brands of ice makers do you service?
Our experienced technicians are trained to repair a variety of ice maker brands, including Cove, Smeg, Marvel, Speed Queen, and Capital. We keep our knowledge current to handle the specific needs of these manufacturers.
Are your technicians experienced and professional?
While we do not claim specific licensing or insurance, our team consists of experienced professionals dedicated to providing high-quality appliance repair services. We focus on delivering reliable solutions for your ice maker needs.
How does your pricing work for ice maker repairs?
We pride ourselves on transparent pricing. The diagnostic fee is applied to the total repair cost if you proceed with the service. You will receive a clear quote before any work begins, ensuring there are no surprises.
Do you offer a warranty on your ice maker repairs?
Yes, we stand behind our work. While specific warranty details can vary depending on the repair, we ensure all services are completed to a high standard. Please ask our technician for details regarding the warranty on your specific repair.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.7Verified Google Reviews
GoogleGoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
Hours of Operation(all times EDT)
Mon8am–7pm EDT
Tue8am–7pm EDT
Wed8am–7pm EDT
Thu8am–7pm EDT
Fri8am–7pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCRock HillIndian LandMatthews, NCWaxhaw, NC
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.