Same-day NewAir repair from Star Appliance Repair — licensed.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
For reliable and expert repair of your NewAir appliances, look no further than Star Appliance Repair. Proudly serving Fort Mill, SC, and surrounding areas including Charlotte, Rock Hill, Indian Land, and Matthews, our experienced technicians understand the intricacies of keeping your home running smoothly. We are dedicated to providing top-notch service for a wide range of home appliances, ensuring that whether you have a critical refrigerator malfunction or a malfunctioning oven, you can count on us to restore functionality efficiently. Our expertise extends to many other leading brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, meaning we have the breadth of knowledge to handle diverse repair needs across your kitchen. We also service commercial and restaurant kitchen appliances, understanding the critical uptime requirements of professional settings. At Star Appliance Repair, we believe in transparent service, which means you'll always receive a clear explanation of the issue and the cost before any work begins, with the service fee applied to your completed repair. Our commitment is to deliver professional, friendly, and timely service to every customer, reinforcing our reputation as a trusted local appliance repair provider. We aim to make the repair process as hassle-free as possible, getting your essential appliances back in working order with minimal disruption to your daily life. Trust our team to bring extensive knowledge and a customer-first approach to every service call.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your NewAir refrigerator or freezer is not maintaining the set temperature, food may spoil quickly. This symptom can range from slightly warm to completely ineffective cooling, impacting the preservation of your groceries.
Unusual noises like grinding, buzzing, or rattling coming from your NewAir appliance can indicate internal issues. These sounds might be intermittent or constant, often growing louder as the problem worsens.
Finding puddles or persistent moisture around your NewAir appliance, especially refrigerators or ice makers, suggests a potential issue with the defrost system or water lines. Prompt attention is needed to prevent water damage.
A NewAir appliance that completely fails to power on could be due to electrical problems or internal component failure. This prevents any function, leaving you without the use of the appliance.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell or see smoke emanating from your appliance, immediately unplug the unit. This indicates a serious electrical issue that requires professional attention to prevent fire hazards.
A large or rapidly spreading water leak can cause extensive damage to your home. If the leak appears significant or uncontrollable, turn off the water supply to the appliance if possible and call for service.
Service call from $99 — waived when you proceed with the repair. We provide a written estimate before starting any repair. Parts are matched to your NewAir model before we order them.
Yes, Star Appliance Repair expertly services NewAir appliances. Our technicians are trained to diagnose and repair a wide variety of issues that can affect your NewAir products, ensuring they are returned to optimal working condition.
We offer same-day service appointments for urgent repair needs. If you require immediate assistance, please call us as early as possible. We also provide weekend service to accommodate your busy schedule.
Our service area includes Fort Mill, SC, and extends to nearby cities such as Charlotte, Rock Hill, Indian Land, and Matthews. If you're unsure whether your location is covered, please give us a call.
Absolutely. We believe in upfront, transparent pricing. You will receive a detailed quote for the repair before any work commences. Our diagnostic fee is applied to the total cost of the repair.
We stand behind our work with a comprehensive warranty on all repairs. This provides peace of mind, knowing that your appliance is covered after our professional service is complete.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by NewAir or its parent manufacturer.NewAir and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling · Fox Ridge · Millbank
Star Appliance Repair — licensed. We confirm your tech's arrival time.
