GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
24/7/365 Emergency
NewAir Appliance Repair Specialists in Fort Mill, SC
Same-day NewAir repair from Star Appliance Repair — licensed and insured.
Licensed & Insured
2014
Serving Since
6-Month Warranty
24/7/365 emergency response
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call $99 — waived when you proceed with the repair
For reliable and expert repair of your NewAir appliances, look no further than Star Appliance Repair. Proudly serving Fort Mill, SC, and surrounding areas including Charlotte, Rock Hill, Indian Land, and Matthews, our experienced technicians understand the intricacies of keeping your home running smoothly. We are dedicated to providing top-notch service for a wide range of home appliances, ensuring that whether you have a critical refrigerator malfunction or a malfunctioning oven, you can count on us to restore functionality efficiently. Our expertise extends to many other leading brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, meaning we have the breadth of knowledge to handle diverse repair needs across your kitchen. We also service commercial and restaurant kitchen appliances, understanding the critical uptime requirements of professional settings. At Star Appliance Repair, we believe in transparent service, which means you'll always receive a clear explanation of the issue and the cost before any work begins, with the service fee applied to your completed repair. Our commitment is to deliver professional, friendly, and timely service to every customer, reinforcing our reputation as a trusted local appliance repair provider. We aim to make the repair process as hassle-free as possible, getting your essential appliances back in working order with minimal disruption to your daily life. Trust our team to bring extensive knowledge and a customer-first approach to every service call.
Licensed
Updated
Our trucks & technicians
Common NewAir appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling
If your NewAir refrigerator or freezer is not maintaining the set temperature, food may spoil quickly. This symptom can range from slightly warm to completely ineffective cooling, impacting the preservation of your groceries.
Excessive noise
Unusual noises like grinding, buzzing, or rattling coming from your NewAir appliance can indicate internal issues. These sounds might be intermittent or constant, often growing louder as the problem worsens.
Leaking water
Finding puddles or persistent moisture around your NewAir appliance, especially refrigerators or ice makers, suggests a potential issue with the defrost system or water lines. Prompt attention is needed to prevent water damage.
Appliance won't start
A NewAir appliance that completely fails to power on could be due to electrical problems or internal component failure. This prevents any function, leaving you without the use of the appliance.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you detect a burning smell or see smoke emanating from your appliance, immediately unplug the unit. This indicates a serious electrical issue that requires professional attention to prevent fire hazards.
Significant water leakage
A large or rapidly spreading water leak can cause extensive damage to your home. If the leak appears significant or uncontrollable, turn off the water supply to the appliance if possible and call for service.
NewAir Appliance Types We Repair
NewAir Refrigerator RepairNewAir Freezer RepairNewAir Dryer RepairNewAir Stove RepairNewAir Cooktop RepairNewAir Oven RepairNewAir Range RepairNewAir RV Appliance RepairNewAir Commercial Oven RepairNewAir Appliance RepairNewAir Washer RepairNewAir Ice Maker RepairNewAir Wine Cooler RepairNewAir Commercial Kitchen Appliance RepairNewAir Commercial Refrigerator RepairNewAir Commercial Freezer Repair
Common NewAir Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
Service call $99 — waived when you proceed with the repair. We provide a written estimate before starting any repair. We use genuine NewAir OEM parts wherever possible to ensure compatibility and longevity.
Other Brands We Service
Frequently Asked Questions
Do you repair NewAir?
Yes, Star Appliance Repair expertly services NewAir appliances. Our technicians are trained to diagnose and repair a wide variety of issues that can affect your NewAir products, ensuring they are returned to optimal working condition.
How soon can you repair my appliance?
We offer same-day service appointments for urgent repair needs. If you require immediate assistance, please call us as early as possible. We also provide weekend service to accommodate your busy schedule.
What areas do you serve?
Our service area includes Fort Mill, SC, and extends to nearby cities such as Charlotte, Rock Hill, Indian Land, and Matthews. If you're unsure whether your location is covered, please give us a call.
Is your pricing transparent?
Absolutely. We believe in upfront, transparent pricing. You will receive a detailed quote for the repair before any work commences. Our diagnostic fee is applied to the total cost of the repair.
Do you offer a warranty on repairs?
We stand behind our work with a comprehensive warranty on all repairs. This provides peace of mind, knowing that your appliance is covered after our professional service is complete.
Explore more
Other brands we service
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by NewAir or its parent manufacturer.NewAir and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.7Verified Google Reviews
GoogleGoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Hours of Operation(all times EDT)
Mon8am–7pm EDT
Tue8am–7pm EDT
Wed8am–7pm EDT
Thu8am–7pm EDT
Fri8am–7pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCRock HillIndian LandMatthews, NCWaxhaw, NC
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.