Excellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients

Washer Repair in Waxhaw, NC
Same-day service from Star Appliance Repair — licensed and insured, all major brands.
Licensed & Insured
Serving Since
6-Month Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
Star Appliance Repair is your trusted local expert for professional washer repair services, proudly serving the residents of Waxhaw, NC, and surrounding areas. Since opening our doors in 2014, we have dedicated ourselves to providing reliable and efficient solutions for all your laundry needs. Whether your washing machine is experiencing leaks, unusual noises, or simply not cleaning clothes effectively, our experienced technicians are equipped to diagnose and resolve the issue promptly. We understand that a malfunctioning washer can disrupt your household routine, which is why we offer same-day service and are available for emergency repairs 24/7, including weekends, ensuring you get the help you need precisely when you need it. Our service extends to various neighborhoods within Waxhaw, including areas like Millbridge and Walnut Creek, and we also cater to nearby cities such as Charlotte and Matthews. We specialize in servicing a range of premium brands, including Cove, Smeg, Marvel, Speed Queen, and Capital, and are adept at handling both residential and commercial kitchen appliances. At Star Appliance Repair, we believe in transparent pricing, meaning the diagnostic fee is applied to your repair if you choose to proceed, with no hidden charges. Our commitment is to deliver exceptional service that restores your appliance's functionality and gives you peace of mind, all while treating your home with the utmost respect.
Updated
Our trucks & technicians
Common Washer Repair in Waxhaw symptoms
If you're noticing any of these, it's time for a diagnostic.
Washer won't drain
If your washer leaves clothes soaking wet after a cycle, it may not be draining properly. This symptom can be frustrating and points to an issue with the drain pump or hose. Addressing this promptly prevents water damage and ensures effective cleaning.
Excessive vibration or noise
A washer that shakes violently or makes loud banging noises during operation is concerning. This often indicates an unbalanced load or a problem with the suspension system or drum bearings. Ignoring this can lead to further damage.
Washer won't start
When your washing machine refuses to power on or begin a cycle, it could be due to an electrical issue, a faulty lid switch, or a problem with the main control board. Ensuring it receives power is the first step in diagnosis.
Water leaks from the unit
Visible puddles around your washer can signal a leak from the door seal, hoses, or internal components. Prompt attention is crucial to prevent water damage to your flooring and surrounding areas.
Washer won't spin
If your clothes are still wet and the drum isn't spinning, it might be a drive belt issue, a motor problem, or a faulty lid switch preventing the spin cycle. This significantly impacts the machine's primary function.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning odor coming from your washer, immediately unplug the appliance. This smell indicates a serious electrical issue that requires professional attention to prevent fire hazards.
Significant water leakage
Should you notice a large amount of water pooling around your washing machine, it's best to turn off the water supply to the unit and unplug it. Persistent or heavy leaks can cause substantial property damage.
Common Washer Repair Issues We Fix in Waxhaw
Washer Repair in Waxhaw
Waxhaw residents and businesses count on Star Appliance Repair for fast, reliable washer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Waxhaw area including surrounding neighborhoods and zip codes.
ZIP Codes We Serve in Waxhaw
Our technicians cover the following ZIP codes in Waxhaw, NC. Don't see yours? Call or book — we may still serve you.
Brands We Service in Waxhaw
Why Star Appliance Repair?
Frequently Asked Questions
How quickly can you repair my washer?
We offer same-day service for urgent washer repairs. Our team is also available for emergency 24/7 and weekend service appointments. We aim to address your appliance needs promptly, minimizing disruption to your household.
What washer repair brands do you service?
We expertly service a variety of leading brands, including Cove and Smeg. Our technicians are experienced with numerous makes and models, ensuring comprehensive repair solutions for most common washer types.
Is your team licensed and experienced?
Yes, Star Appliance Repair is a licensed service provider. Our technicians have extensive experience in diagnosing and repairing a wide range of washer problems, bringing reliable service to your doorstep.
How does your pricing work?
We provide transparent service-call pricing that is applied directly to your repair cost. You will always know the diagnostic fee upfront before any work commences, ensuring there are no surprises.
Which Waxhaw neighborhoods do you serve?
Star Appliance Repair proudly serves Waxhaw and its surrounding neighborhoods, including Millbridge, Mineral Springs, Walnut Creek, and Bent Creek. We also extend our services to nearby cities like Charlotte and Matthews.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
Called Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.








