Same-day Jenn-Air repair from Star Appliance Repair — licensed.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $125 — waived when you proceed with the repair
Star Appliance Repair is your dedicated partner for expert Jenn-Air appliance repair services throughout Charlotte. We understand that Jenn-Air appliances are a significant investment in your home, often found in the well-appointed kitchens of neighborhoods like Myers Park and Cotswold. Our team has extensive experience diagnosing and resolving issues with a wide range of Jenn-Air models, ensuring your high-performance appliances continue to function optimally. From ovens and cooktops to refrigerators and dishwashers, we handle it all with precision and care. Beyond residential service, we also extend our professional repair capabilities to commercial and restaurant kitchen appliances, recognizing the diverse needs of Charlotte's culinary scene. We believe in a transparent pricing model, so you'll always receive a clear explanation of costs before any work begins, with the diagnostic fee applied to your repair. Our commitment is to provide reliable, efficient service to keep your essential appliances running smoothly.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your Jenn-Air oven fails to reach the set temperature or doesn't heat at all, it can significantly disrupt your cooking. This symptom can affect both electric and gas models and requires professional diagnosis to pinpoint the cause.
A refrigerator that isn't cooling properly poses a risk to your food's safety. If you notice the interior is warmer than usual, or the freezer isn't keeping items frozen, prompt attention is necessary.
When your Jenn-Air dishwasher leaves standing water after a cycle, it indicates a drainage issue. This can be caused by clogs in the filter, pump, or drain hose, preventing proper water removal.
Individual burners or the entire cooktop failing to heat on your Jenn-Air range requires investigation. This could range from a faulty heating element to issues with the control board or wiring.
If your Jenn-Air refrigerator's ice maker has stopped producing ice, or is producing very little, there could be several underlying issues. These might include problems with the water supply, temperature regulation, or the ice maker unit itself.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning odor emanating from your Jenn-Air appliance, immediately unplug it and do not use it. This could indicate an electrical issue or a component overheating, posing a fire risk.
Excessive water pooling around your appliance, especially from a dishwasher or refrigerator, should not be ignored. Shut off the water supply to the unit if possible and call for service to prevent water damage.
In the event that you see smoke or sparks coming from your appliance, disconnect the power immediately and do not attempt to operate it. Contact us urgently for professional assessment and repair.
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Parts are matched to your Jenn-Air model before we order them.
Our technicians cover the following ZIP codes in Charlotte, NC. Don't see yours? Call or book — we may still serve you.
Yes, Star Appliance Repair has extensive experience servicing and repairing a wide variety of Jenn-Air appliances. Our technicians are trained to address the specific complexities of this brand, ensuring efficient and effective solutions for your home.
We offer same-day service appointments for urgent Jenn-Air appliance issues in Charlotte. Our team is also available for emergency 24/7 repairs and weekend service, ensuring you get help when you need it most.
Star Appliance Repair proudly serves Charlotte and surrounding areas, including neighborhoods like Myers Park, Pharr Acres, Briarcliff, Cotswold, Eastover, Colonial Heights, Crescent Heights, Mason Oaks, Lionsgate, and Cherry. We also extend our services to nearby cities such as Concord, Gastonia, Mooresville, Monroe, and Matthews.
We provide transparent pricing for all Jenn-Air appliance repairs. The initial service call fee is applied towards the total cost of the repair once you approve the diagnosis and quote. You will always know the expected cost before we begin any work.
Star Appliance Repair stands behind our work. While specific warranty details can vary depending on the appliance and the repair performed, we ensure all our services are backed by a commitment to quality and customer satisfaction.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Jenn-Air or its parent manufacturer.Jenn-Air and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry
Star Appliance Repair — licensed. We confirm your tech's arrival time.
