Same-day Thermador repair from Star Appliance Repair — licensed.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $125 — waived when you proceed with the repair
Star Appliance Repair is your trusted local partner for expert Thermador appliance repair throughout Fort Mill, Charlotte, Matthews, and Waxhaw. We understand that Thermador appliances represent a significant investment in your home, and our skilled technicians are dedicated to providing precise and reliable service to keep them running optimally. While we service Thermador appliances, our team also has extensive experience with other premium brands like Cove, Smeg, Marvel, Speed Queen, and Capital, ensuring comprehensive support for your kitchen. We also service commercial and restaurant kitchen appliances when applicable, offering a wide range of expertise. Our commitment to transparency means you'll receive a clear explanation of the issues and a straightforward quote before any work begins, with no hidden fees. We also service a variety of Thermador appliance subtypes, including their professional ranges, built-in ovens, cooktops, ventilation systems, and dishwashers, addressing a broad spectrum of potential problems. Our goal is to restore your appliance's functionality efficiently and effectively, minimizing disruption to your daily routine. We are dedicated to providing friendly, professional service that you can count on, right here in your community.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your Thermador refrigerator is not maintaining the set temperature or your oven is not reaching the desired heat, it indicates a potential issue with the cooling or heating elements, thermostat, or seals. Consistent temperature regulation is crucial for food safety and cooking precision.
Strange sounds like grinding, buzzing, or excessive rattling coming from your Thermador appliance can signal problems with internal components such as fans, motors, compressors, or pumps. These noises often indicate wear or obstruction.
When a Thermador appliance fails to power on or shuts off unexpectedly mid-cycle, it could be due to electrical issues, a faulty control board, a malfunctioning sensor, or a problem with the power supply. Such interruptions disrupt functionality.
Water pooling around your Thermador dishwasher, refrigerator, or oven may indicate a clogged drain line, a damaged seal, a faulty pump, or a cracked internal component. Prompt attention is needed to prevent water damage.
If the digital display on your Thermador appliance is unresponsive, showing error codes, or behaving erratically, the control panel or its associated wiring may require attention. This affects your ability to operate the appliance correctly.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a persistent burning smell, especially one that seems electrical in nature, immediately unplug the appliance. This could indicate a serious electrical fault that poses a fire hazard and requires professional attention.
A large or rapidly increasing water leak from your appliance should be addressed urgently. Turn off the water supply to the appliance if possible and contact a professional to prevent extensive water damage to your home.
If you have a gas Thermador appliance and detect a gas odor, evacuate the area immediately, do not operate any electrical switches, and call your gas company or emergency services from a safe location. Do not attempt to use the appliance.
Service call $125 — waived when you proceed with the repair. We provide a written estimate before starting any repair. Parts are matched to your Thermador model before we order them.
Seeing a code on the display? We list 30 Thermador error codes with what each one means and whether it needs a technician.
View Thermador error codes →Yes, Star Appliance Repair has extensive experience with Thermador appliances. Our technicians are trained to diagnose and repair a wide range of Thermador models, ensuring quality service for your high-end kitchen equipment. We are familiar with their innovative features and common issues.
We offer same-day service for Thermador appliance repairs, and our technicians are also available for emergency 24/7 service and weekend appointments. We aim to address your appliance needs as promptly as possible to minimize inconvenience.
Star Appliance Repair proudly serves Fort Mill, Charlotte, Matthews, and Waxhaw. If you are located in or around these areas, we can dispatch a technician to your home for professional Thermador appliance repair.
We provide transparent pricing for all Thermador appliance repairs. You will receive a clear quote before any work commences, and there are no hidden fees. Our diagnostic fee is applied to the final repair cost, ensuring you only pay for the service you need.
We stand behind our work and offer a comprehensive warranty on parts and labor for all repairs performed on your Thermador appliances. Please inquire with our service representative for specific details regarding your repair's warranty coverage.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Thermador or its parent manufacturer.Thermador and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling · Fox Ridge · Millbank
Star Appliance Repair — licensed. We confirm your tech's arrival time.
