Excellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients

Thermador Appliance Repair Specialists in Fort Mill, SC
Same-day Thermador repair from Star Appliance Repair — licensed and insured.
Licensed & Insured
Serving Since
6-Month Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call $125 — waived when you proceed with the repair
Star Appliance Repair is your trusted local partner for expert Thermador appliance repair throughout Fort Mill, Charlotte, Matthews, and Waxhaw. We understand that Thermador appliances represent a significant investment in your home, and our skilled technicians are dedicated to providing precise and reliable service to keep them running optimally. While we service Thermador appliances, our team also has extensive experience with other premium brands like Cove, Smeg, Marvel, Speed Queen, and Capital, ensuring comprehensive support for your kitchen. We also service commercial and restaurant kitchen appliances when applicable, offering a wide range of expertise. Our commitment to transparency means you'll receive a clear explanation of the issues and a straightforward quote before any work begins, with no hidden fees. We also service a variety of Thermador appliance subtypes, including their professional ranges, built-in ovens, cooktops, ventilation systems, and dishwashers, addressing a broad spectrum of potential problems. Our goal is to restore your appliance's functionality efficiently and effectively, minimizing disruption to your daily routine. We are dedicated to providing friendly, professional service that you can count on, right here in your community.
Updated
Our trucks & technicians
Common Thermador appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling or heating properly
If your Thermador refrigerator is not maintaining the set temperature or your oven is not reaching the desired heat, it indicates a potential issue with the cooling or heating elements, thermostat, or seals. Consistent temperature regulation is crucial for food safety and cooking precision.
Unusual noises during operation
Strange sounds like grinding, buzzing, or excessive rattling coming from your Thermador appliance can signal problems with internal components such as fans, motors, compressors, or pumps. These noises often indicate wear or obstruction.
Appliance not starting or cycling off
When a Thermador appliance fails to power on or shuts off unexpectedly mid-cycle, it could be due to electrical issues, a faulty control board, a malfunctioning sensor, or a problem with the power supply. Such interruptions disrupt functionality.
Leaks or excessive moisture
Water pooling around your Thermador dishwasher, refrigerator, or oven may indicate a clogged drain line, a damaged seal, a faulty pump, or a cracked internal component. Prompt attention is needed to prevent water damage.
Control panel malfunctions
If the digital display on your Thermador appliance is unresponsive, showing error codes, or behaving erratically, the control panel or its associated wiring may require attention. This affects your ability to operate the appliance correctly.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a persistent burning smell, especially one that seems electrical in nature, immediately unplug the appliance. This could indicate a serious electrical fault that poses a fire hazard and requires professional attention.
Significant water leakage
A large or rapidly increasing water leak from your appliance should be addressed urgently. Turn off the water supply to the appliance if possible and contact a professional to prevent extensive water damage to your home.
Gas smell (for gas appliances)
If you have a gas Thermador appliance and detect a gas odor, evacuate the area immediately, do not operate any electrical switches, and call your gas company or emergency services from a safe location. Do not attempt to use the appliance.
Thermador Appliance Types We Repair
Common Thermador Problems We Fix
Pricing & Estimates
Service call $125 — waived when you proceed with the repair. We provide a written estimate before starting any repair. We use genuine Thermador OEM parts wherever possible to ensure compatibility and longevity.
Why Choose Star Appliance Repair for Thermador?
Premium SpecialtyThermador Error Codes
Seeing a code on the display? We list 30 Thermador error codes with what each one means and whether it needs a technician.
View Thermador error codes →Other Brands We Service
Frequently Asked Questions
Do you specialize in repairing Thermador appliances?
Yes, Star Appliance Repair has extensive experience with Thermador appliances. Our technicians are trained to diagnose and repair a wide range of Thermador models, ensuring quality service for your high-end kitchen equipment. We are familiar with their innovative features and common issues.
How quickly can you service my Thermador appliance?
We offer same-day service for Thermador appliance repairs, and our technicians are also available for emergency 24/7 service and weekend appointments. We aim to address your appliance needs as promptly as possible to minimize inconvenience.
What areas do you service?
Star Appliance Repair proudly serves Fort Mill, Charlotte, Matthews, and Waxhaw. If you are located in or around these areas, we can dispatch a technician to your home for professional Thermador appliance repair.
How does your pricing work for Thermador repairs?
We provide transparent pricing for all Thermador appliance repairs. You will receive a clear quote before any work commences, and there are no hidden fees. Our diagnostic fee is applied to the final repair cost, ensuring you only pay for the service you need.
What kind of warranty do you offer on repairs?
We stand behind our work and offer a comprehensive warranty on parts and labor for all repairs performed on your Thermador appliances. Please inquire with our service representative for specific details regarding your repair's warranty coverage.
Explore more
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Thermador or its parent manufacturer.Thermador and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
Called Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.








