Same-day Viking repair from Star Appliance Repair — licensed.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $125 — waived when you proceed with the repair
Star Appliance Repair is your trusted local expert for Viking appliance service throughout Charlotte. Viking appliances are known for their robust performance and high-end features, often found in the beautiful homes of neighborhoods like Myers Park. Our technicians understand the intricate workings of Viking ranges, refrigerators, dishwashers, and more, providing thorough diagnostics and precise repairs. While we service Viking appliances, our experienced team is also adept at servicing a wide range of other premium brands, ensuring your entire kitchen operates seamlessly. We believe in transparent pricing, meaning the cost of your service call is clearly communicated and applied directly to your repair, with no hidden fees. Whether you're dealing with a malfunctioning oven or a refrigerator that’s not cooling, we offer prompt and reliable service. We also service commercial kitchen appliances, understanding the demands of professional culinary environments. Trust Star Appliance Repair to keep your valuable Viking appliances in peak condition with professional, friendly service right here in Charlotte.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your Viking range fails to heat or maintain temperature, it can disrupt meal preparation significantly. This issue could stem from a faulty igniter, a malfunctioning heating element, or a problem with the thermostat or control board.
A Viking refrigerator not cooling properly can lead to spoiled food and frustration. Common causes include a malfunctioning compressor, issues with the evaporator fan, a dirty condenser coil, or a faulty temperature sensor.
When your Viking dishwasher fails to drain, it leaves standing water and dirty dishes. This often indicates a clog in the drain hose or filter, a problem with the drain pump, or a faulty control board preventing the cycle from completing.
Viking ovens may display error codes indicating specific internal issues. These codes are designed to help technicians diagnose problems like control board malfunctions, sensor failures, or issues with heating elements or door locks.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell emanating from your Viking appliance, immediately unplug the unit from the power source. This could indicate an electrical short or overheating component that requires urgent professional attention to prevent fire hazards.
While minor condensation is normal, a large or rapidly growing pool of water around your Viking appliance is a concern. Shut off the water supply if applicable and disconnect power before a technician arrives to assess the leak.
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Parts are matched to your Viking model before we order them.
Our technicians cover the following ZIP codes in Charlotte, NC. Don't see yours? Call or book — we may still serve you.
Yes, Star Appliance Repair has a dedicated team experienced in servicing Viking appliances. We understand the specific engineering and features of Viking products, allowing us to perform accurate diagnostics and effective repairs to keep your high-performance appliances running smoothly.
We offer same-day service in Charlotte and the surrounding areas, and our technicians are available for emergency 24/7 repairs. We understand that appliance issues can be urgent, so we strive to provide prompt and efficient service to minimize disruption.
Star Appliance Repair proudly serves Charlotte and many surrounding communities. This includes areas like Myers Park, Pharr Acres, and Cotswold, as well as nearby cities such as Matthews, Monroe, Concord, and Gastonia, ensuring our professional repair services are accessible across the region.
Our pricing model is straightforward and transparent. A diagnostic fee applies to determine the issue with your Viking appliance. This fee is then fully credited towards the cost of the repair, ensuring you only pay for the necessary work. You'll receive a clear quote before any repairs begin.
We stand behind the quality of our work. While specific warranty details can vary depending on the repair and parts used, we ensure all our services are performed to a high standard. Please discuss the warranty coverage with your technician for your specific Viking appliance repair.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Viking or its parent manufacturer.Viking and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry
Star Appliance Repair — licensed. We confirm your tech's arrival time.
