Same-day Viking repair from Star Appliance Repair — licensed.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $125 — waived when you proceed with the repair
Star Appliance Repair is your trusted local expert for Viking appliance service in Rock Hill, SC. Since 2014, our experienced technicians have been dedicated to providing reliable repairs for a wide range of home and commercial kitchen appliances. We understand the importance of having your high-performance Viking appliances functioning optimally, whether in your family home in Seven Oaks or your professional restaurant kitchen. Our team is committed to transparent service, meaning you'll receive a clear explanation of any necessary repairs and their associated costs upfront, with no hidden fees. We are proud to service the Fort Mill, Charlotte, Rock Hill, Matthews, and Waxhaw areas, bringing professional, friendly service directly to your doorstep. While we service Viking appliances, our expertise extends to other premium brands like Cove, Smeg, Marvel, and Speed Queen, ensuring comprehensive care for your entire appliance suite. We are licensed and ready to tackle any challenge your Viking refrigerator, range, or dishwasher may present, ensuring longevity and peak performance. Let us handle the complexities so you can enjoy the quality and performance Viking appliances are known for.
Updated
If you're noticing any of these, it's time for a diagnostic.
A Viking refrigerator or freezer that isn't maintaining the set temperature can be alarming. This may manifest as food spoiling quickly or ice cream not staying frozen. It's crucial to address this promptly to prevent further food loss and potential damage to the appliance.
When a gas or electric Viking range burner fails to ignite, it disrupts meal preparation significantly. You might hear a clicking sound without a flame, or the burner may remain completely unresponsive. This issue requires professional attention to ensure safe operation.
A Viking dishwasher that leaves standing water after a cycle is frustrating. This symptom can lead to odors and unsanitary conditions. It often indicates a blockage or a problem with the drain pump or hose, preventing proper water evacuation.
If your Viking refrigerator's ice maker has stopped producing ice, or is producing very little, it can be a common inconvenience. The unit may run, but no ice appears in the bin. This could be due to a frozen water line or a malfunctioning component.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a persistent burning smell emanating from your appliance, immediately unplug it if safe to do so. This could indicate an electrical issue or overheating component that poses a fire risk and requires urgent professional inspection.
A substantial water leak from your appliance, especially if it's spreading rapidly, should be addressed by a professional. Shut off the water supply to the appliance if possible and contact us immediately to prevent water damage to your floors and cabinetry.
If you own a gas Viking appliance and detect a strong gas odor, evacuate the area immediately. Do not operate any electrical switches or appliances. Open windows for ventilation and call our emergency line or your gas utility provider from a safe location.
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Parts are matched to your Viking model before we order them.
Our technicians cover the following ZIP codes in Rock Hill, SC. Don't see yours? Call or book — we may still serve you.
Yes, we absolutely service and repair Viking appliances. Our technicians have extensive experience with this high-end brand and are equipped to handle a wide array of issues they may encounter. We are familiar with the specific needs of Viking units.
We offer same-day service for urgent repair needs in Rock Hill and surrounding areas. If you require immediate assistance, please call us, and we'll do our best to schedule a technician as quickly as possible, often within hours of your call.
We proudly serve Rock Hill, including neighborhoods like West Rock Hill and North Rock Hill. Our service area also extends to nearby communities such as Fort Mill, Lancaster, Clover, and York, ensuring widespread access to our expert appliance repair services.
We believe in transparent pricing. A diagnostic fee is applied to assess the issue. Once the problem is identified, we provide you with a clear quote for the repair, which is then applied to the total cost of the service if you proceed with the repair.
Yes, we stand behind our work with a comprehensive warranty on all completed repairs. This provides peace of mind, ensuring that the service you receive is of the highest quality and lasts. Please ask our representative for specific details.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Viking or its parent manufacturer.Viking and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Star Appliance Repair — licensed. We confirm your tech's arrival time.
