Same-day Bertazzoni repair from Star Appliance Repair — licensed.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $125 — waived when you proceed with the repair
Star Appliance Repair provides expert service for your Bertazzoni appliances right here in Matthews. We understand that Bertazzoni represents a significant investment in your home, and our trained technicians are dedicated to maintaining the performance and longevity of your high-end cooking and refrigeration equipment. While we specialize in Bertazzoni, our team's extensive experience covers a wide range of premium brands, ensuring that no matter the make, your appliance receives the meticulous attention it deserves. Many of our clients in neighborhoods like Providence and Lake Park choose Bertazzoni for its Italian craftsmanship and sophisticated design, and we are equipped to handle these complex systems. Our commitment extends to transparent pricing; the service call fee is always applied directly to your repair, meaning you know the cost upfront with no hidden charges. We also cater to commercial and restaurant kitchen appliances, understanding the demands of professional environments. When your Bertazzoni needs professional care in Matthews, Star Appliance Repair is your reliable local choice for quality workmanship and clear, honest service.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your Bertazzoni range fails to heat, it can significantly disrupt your cooking plans. This symptom can affect one or all heating elements on the cooktop or within the oven.
An oven that runs too hot or too cool will compromise your baking and roasting results. Inaccurate temperature is a common issue that requires professional calibration.
A refrigerator that isn't maintaining its set temperature can lead to food spoilage. This could be due to issues with the compressor, refrigerant levels, or airflow.
Strange sounds, such as grinding, humming, or clicking, can indicate mechanical problems within the appliance's motor, fans, or other moving parts.
If your Bertazzoni dishwasher leaves standing water after a cycle, it may indicate a clogged drain hose, pump issue, or a problem with the filter.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell or see smoke coming from your appliance, turn it off immediately at the power source and contact a professional. This could indicate an electrical issue or a component failure.
For major water leaks that are not contained, switch off the appliance's water supply if possible and unplug it. Prompt service is needed to prevent water damage.
If you have a gas Bertazzoni appliance and smell gas, leave the area immediately, do not use any electrical devices, and call your gas company or emergency services from a safe distance.
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Parts are matched to your Bertazzoni model before we order them.
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
While we service a variety of premium appliance brands, our technicians have specific training and experience with Bertazzoni models. We understand the unique engineering and high-performance features of Bertazzoni ranges, cooktops, and refrigerators, ensuring your appliance is in capable hands.
We offer same-day service appointments for urgent needs, and our team is available for emergency repairs 24/7, including weekends. We aim to address your appliance issues promptly to minimize disruption to your daily routine.
Our service area includes Matthews and extends to nearby communities such as Charlotte, Concord, and Monroe. We also regularly assist residents in neighborhoods like Wesley Chapel and Matthews Commercial Historic District.
We provide transparent pricing for all our services. The initial diagnostic fee covers the technician's visit and assessment. This fee is then fully applied towards the cost of the approved repair, ensuring you only pay for the work performed.
We stand behind the quality of our work and offer a comprehensive warranty on all parts and labor. Please discuss the specific warranty details for your Bertazzoni appliance repair with our service representative when you schedule your appointment.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Bertazzoni or its parent manufacturer.Bertazzoni and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Wesley Chapel · Matthews Commercial Historic District · Lake Park · Providence
Star Appliance Repair — licensed. We confirm your tech's arrival time.
