Same-day Capital repair from Star Appliance Repair — licensed.
Licensed
Serving Since
180-Day Warranty
Office hours Mon–Fri 8am–7pm · Sat 9am–4pm · Sun Closed (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
24/7/365
Emergency
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $175 — waived when you proceed with the repair
For residents of Matthews, NC, maintaining the sophisticated performance of your Capital appliances is crucial. Star Appliance Repair offers specialized service for Capital's premium line of kitchen and laundry equipment, ensuring your investment continues to operate flawlessly. Our experienced technicians understand the intricacies of Capital's innovative designs, from their professional-grade ranges to their advanced refrigeration systems, often found in upscale homes throughout neighborhoods like Providence. We are equipped to handle a wide array of Capital appliance repairs, ensuring we can address issues promptly and efficiently. Beyond Capital, our team is proficient in servicing other high-end brands, including Cove, Smeg, Marvel, and Speed Queen, providing comprehensive support for your entire appliance suite. We believe in transparent service, which means our pricing for diagnostics and repairs is clearly communicated upfront. This straightforward approach ensures you know the cost before any work begins, with the diagnostic fee applied toward your repair should you choose to proceed. Whether you're a home chef or manage a busy household, Star Appliance Repair is dedicated to providing reliable service for your Capital appliances, and we also extend our expertise to commercial kitchen equipment.
Updated
If you're noticing any of these, it's time for a diagnostic.
A common issue is a refrigerator failing to maintain its set temperature. This can manifest as food spoiling prematurely or the unit running constantly without effect. Check for blocked vents or thermostat settings before calling for service.
If your Capital oven fails to reach or maintain the selected temperature, baking and roasting become impossible. This could be due to a faulty heating element, igniter, or thermostat. Ensure the oven is set to the correct mode.
A dishwasher that leaves standing water after a cycle indicates a drainage problem. This might stem from a clogged filter, a kinked drain hose, or a malfunctioning pump. Always clear large food debris before running a cycle.
When a gas or electric cooktop burner fails to ignite, cooking is significantly hampered. For gas models, this could be a faulty igniter or clogged burner port. Electric elements may have failed or have connection issues.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a persistent burning odor coming from your Capital appliance, it could indicate an electrical issue or overheating component. It is best to stop using the appliance immediately and call a professional to diagnose the problem safely.
Excessive water pooling around your appliance, especially dishwashers or refrigerators, may signal a serious internal leak or a problem with the water supply line. Turn off the water supply to the unit and contact us to prevent further damage.
Any sign of smoke or sparks emanating from your appliance is a critical safety hazard. Immediately disconnect power to the unit at the breaker box and call for emergency service to assess the electrical fault.
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Parts are matched to your Capital model before we order them.
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
Yes, Star Appliance Repair has a trained team experienced with Capital appliances. We are familiar with their high-end features and complex systems, ensuring professional service for your ovens, ranges, refrigerators, and other Capital units.
We understand appliance issues can be urgent. Star Appliance Repair offers same-day service and can often schedule emergency appointments, including 24/7 availability, to address your Capital appliance needs as promptly as possible.
We proudly service Matthews and surrounding communities. This includes areas within Charlotte, Concord, Monroe, Gastonia, and Huntersville, as well as local neighborhoods like Wesley Chapel and Lake Park.
Our pricing model is transparent. We provide a clear quote for the diagnostic service, which is then applied to the total repair cost if you approve the work. This ensures you know the investment upfront with no hidden fees.
We stand behind our work with a comprehensive warranty on parts and labor for all repairs. Specific warranty details will be provided with your service agreement, giving you peace of mind.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Capital or its parent manufacturer.Capital and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleSean was great. He explained everything, was kind and respectful. He really went out of his way not only to repair my dryer but made sure everything went back in place and ready to go. Thanks Sean you truly are a gentleman. I recommend 5 star excellent servic…
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleExcellent professionalism. Johnny on the spot actually answers and does what he says i will refer him to my real estate clients
GoogleCalled Star appliance when our 5 year old Lg refrigerator went out. Had waited two days for lg to send a repair company out and the other company never showed up. I called star and Sean was at our house that afternoon. He dealt with lg, handled the warranty…
GoogleToday we replaced my garbage disposal. I think it was the fifth time I called Sean in the past six years. They are competent and price is sensible, but I always call Star because I trust them. Twice in the past they advised me to spend a little more and rep…
GoogleWow. Same day service, extremely detailed and clean! Honest, reliable! Even had to come back for an extra issue and took care of that as well! This was for our LG fridge…but there will be more for sure! Our new go-to appliance guy!
Service Area
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Wesley Chapel · Matthews Commercial Historic District · Lake Park · Providence
Star Appliance Repair — licensed. We confirm your tech's arrival time.
